Job Description
Role Responsibilities
Strategy
• Maximize sales performance to achieve the sales target of the Branch for:
• Liability products [Current /Savings /Term deposits]
• Investment services
• Credit Cards
• Demat
• Ensure effective Relationship Management by monitoring the movement of the top customers of the branch
• Minimize value and number attrition of the top quartile of customers of the branch.
• Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions.
• Implement cross-sell programmes for mortgages, auto, and personal / professional loans and future CB products.
• Provide support for new product launches, and champion new sales initiatives
• Devise and implement a customer acquisition and retention programme
• Nurture and upgrade the existing customer portfolio to Excel and Priority Banking
Business
• Lead revenue generation and profitable growth by focusing on:
• Improved deposit mix comprising Current and Savings accounts
• Waiver Tracking and Management
• Non-funds based income
• Ensure various costs are managed within budgets
Processes
• Ensure minimum grading of 2 in all internal/RBI/MESA audits conducted at the branch
• Ensure compliance to all Operations health documents like KCD/KRI/OPS manual
• Ensure timely and accurate preparation of all returns both internal and statutory for sales and service
• Ensure smooth functioning of locker operations, where available
People and Talent
• Ensure branch staff work as a cohesive motivated and top performing sales and service team
• Achieve high employee satisfaction and retention of good performers
• Identify and address training needs of staff on an on-going basis.
Risk Management
• Ensure minimum grading of 2 in all internal/RBI/MESA audits conducted at the branch
• Ensure compliance to all Operations health documents like KCD/KRI/OPS manual
• Ensure timely and accurate preparation of all returns both internal and statutory for sales and service
• Ensure smooth functioning of locker operations, where available
Governance
• Ensure minimum grading of 2 in all internal/RBI/MESA audits conducted at the branch
• Ensure compliance to all Operations health documents like KCD/KRI/OPS manual
• Ensure timely and accurate preparation of all returns both internal and statutory for sales and service
• Ensure smooth functioning of locker operations, where available
Regulatory & Business Conduct
Strategy
• Maximize sales performance to achieve the sales target of the Branch for:
• Liability products [Current /Savings /Term deposits]
• Investment services
• Credit Cards
• Demat
• Ensure effective Relationship Management by monitoring the movement of the top customers of the branch
• Minimize value and number attrition of the top quartile of customers of the branch.
• Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions.
• Implement cross-sell programmes for mortgages, auto, and personal / professional loans and future CB products.
• Provide support for new product launches, and champion new sales initiatives
• Devise and implement a customer acquisition and retention programme
• Nurture and upgrade the existing customer portfolio to Excel and Priority Banking
Business
• Lead revenue generation and profitable growth by focusing on:
• Improved deposit mix comprising Current and Savings accounts
• Waiver Tracking and Management
• Non-funds based income
• Ensure various costs are managed within budgets
Processes
• Ensure minimum grading of 2 in all internal/RBI/MESA audits conducted at the branch
• Ensure compliance to all Operations health documents like KCD/KRI/OPS manual
• Ensure timely and accurate preparation of all returns both internal and statutory for sales and service
• Ensure smooth functioning of locker operations, where available
People and Talent
• Ensure branch staff work as a cohesive motivated and top performing sales and service team
• Achieve high employee satisfaction and retention of good performers
• Identify and address training needs of staff on an on-going basis.
Risk Management
• Ensure minimum grading of 2 in all internal/RBI/MESA audits conducted at the branch
• Ensure compliance to all Operations health documents like KCD/KRI/OPS manual
• Ensure timely and accurate preparation of all returns both internal and statutory for sales and service
• Ensure smooth functioning of locker operations, where available
Governance
• Ensure minimum grading of 2 in all internal/RBI/MESA audits conducted at the branch
• Ensure compliance to all Operations health documents like KCD/KRI/OPS manual
• Ensure timely and accurate preparation of all returns both internal and statutory for sales and service
• Ensure smooth functioning of locker operations, where available
Regulatory & Business Conduct
💡 Quick Summary
Seeking a career-building opportunity? The Branch Manager position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
