Job Description
Job Profile - Branch Manager
Responsible for managing business of the branch and supervise service to all bank customers i.e. RL, Wealth, Credit Card Corporate Banking & SME.
Ownership of P & L of the branch along with number targets for the branch.
Responsible for guiding and mentoring branch staff (sales and service) for enhancing productivity and flawless customer service.
Daily morning huddle with branch staff with agenda as mentioned below :
o Business of the previous day and key achievements of the previous day.
o Discussion on any new process /Product/Service or changes in process and check awareness level of branch staff for sales and service related process.
o Update on ongoing contest and action plan to improve performance in the contest.
o Appreciate and recognize key achiever of the day and key achievement can be either in sales or service or both.
o Any unusual event at the branch or bank and learning/ precautions at the branch.
Liaison with various departments like Training, BCU, Clearing, CPC, Compliance, Trade Services and various support functions of the bank for seamless business of the branch.
Closely track business pipelines of ROs, BRMs and BBRMs across various products and ensure that pipelines are in line with business target of the branch
Closely track Welcome Call quality and random check of customer profile sheet of newly acquired customers before being processed for account opening.
Closely track all customer engagement initiative and ensure flawless execution of task assigned to branch team.
Reviews with sales manager-Quality and quantity of acquisition and ensuring OASIS functions seamlessly at the branch.
Tracking SOPs/Training of ROs, BRMs, and BBRMs and providing valuable inputs for scoring better SOP scores.
Fortnightly check of BRM and BBRM file containing customer profile sheet and risk profiler and ensuring that each and every customer mapped to these roles are profiled properly.
Regular calls with Sales Team to meet existing key clients and potential key prospects being followed by Sales Team.
Closely track branch rating and continuously work on areas for improving scores for branch rating.
Daily checking of EOD reports (generated at BOD at the branch) and signing off the reports.
Monitoring the various BCU reports and taking action wherever required.
Job Types: Full-time, Regular / Permanent
Salary: ₹600,000.00 - ₹1,300,000.00 per year
Benefits:
Cell phone reimbursement
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Nellore, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
Master's (Preferred)
Experience:
Banking: 8 years (Preferred)
Branch Manager: 2 years (Preferred)
Responsible for managing business of the branch and supervise service to all bank customers i.e. RL, Wealth, Credit Card Corporate Banking & SME.
Ownership of P & L of the branch along with number targets for the branch.
Responsible for guiding and mentoring branch staff (sales and service) for enhancing productivity and flawless customer service.
Daily morning huddle with branch staff with agenda as mentioned below :
o Business of the previous day and key achievements of the previous day.
o Discussion on any new process /Product/Service or changes in process and check awareness level of branch staff for sales and service related process.
o Update on ongoing contest and action plan to improve performance in the contest.
o Appreciate and recognize key achiever of the day and key achievement can be either in sales or service or both.
o Any unusual event at the branch or bank and learning/ precautions at the branch.
Liaison with various departments like Training, BCU, Clearing, CPC, Compliance, Trade Services and various support functions of the bank for seamless business of the branch.
Closely track business pipelines of ROs, BRMs and BBRMs across various products and ensure that pipelines are in line with business target of the branch
Closely track Welcome Call quality and random check of customer profile sheet of newly acquired customers before being processed for account opening.
Closely track all customer engagement initiative and ensure flawless execution of task assigned to branch team.
Reviews with sales manager-Quality and quantity of acquisition and ensuring OASIS functions seamlessly at the branch.
Tracking SOPs/Training of ROs, BRMs, and BBRMs and providing valuable inputs for scoring better SOP scores.
Fortnightly check of BRM and BBRM file containing customer profile sheet and risk profiler and ensuring that each and every customer mapped to these roles are profiled properly.
Regular calls with Sales Team to meet existing key clients and potential key prospects being followed by Sales Team.
Closely track branch rating and continuously work on areas for improving scores for branch rating.
Daily checking of EOD reports (generated at BOD at the branch) and signing off the reports.
Monitoring the various BCU reports and taking action wherever required.
Job Types: Full-time, Regular / Permanent
Salary: ₹600,000.00 - ₹1,300,000.00 per year
Benefits:
Cell phone reimbursement
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Nellore, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
Master's (Preferred)
Experience:
Banking: 8 years (Preferred)
Branch Manager: 2 years (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Branch Manager position is now open for candidates interested in the Bank Jobs sector. This role in Nellore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
