Job Description
The MBBA responds to MLO’s inquiries and from other business channels. The MBBA conducts interviews with prospective MLO’s, ensures exceptional customer service by maintaining a thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies and requirements.
Functions & Responsibilities
• Develops and maintains successful relationships with MLO’s, business referral sources, existing and prospective clients
• Prospects new mortgage lending opportunities
• Meets with customers as necessary during various stages of the loan process
• Utilizes reference tools and other resources to provide accurate and up-to-date loan program/policy information to both external customers and internal business partners. Provides complete loan applications to mortgage processor.
• Ensures exceptional customer experience by overseeing loan process from origination to close and providing on-going communication to customers and business partners
• Achieves production goals as established by JET DIRECT MORTGAGE
• Oversees and ensures successful completion of all assigned Mortgage Loan Officer Training activities
New Business Development
Develop Business Referral Network through marketing, cold-calling, prospecting and networking activities. Participate in community efforts to promote the branch.
💡 Quick Summary
Seeking a career-building opportunity? The Branch Manager position is now open for candidates interested in the Bank Jobs sector. This role in Colorado Springs offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
