GREETINGS FROM PROV HR!!
Designation - Branch Manager
CTC - 20LPA
Job Duties & responsibilities
(List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.)
· Generate sales through assets, liability and other banking products as well as TPP
o Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any
o Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions
o Reduce customer dormancy and customer attrition
o Ensure branch target achievement through effective upselling and cross selling
· Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively
· Ensure effective execution of marketing campaigns and conversion of customer referrals
· Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships
· Address customer queries and grievances escalated by the branch personnel in a timely manner
· Ensure Lead sharing with respective Business like IBG for Assets etc.
· Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting
· Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit
· Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.
· Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel
· Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members
Required Experience
6-8 years in handling Branch of a reputed Bank
Education / Preferred Qualifications
MBA
Core Competencies
· Excellent interpersonal and communication skills
· Ability to build strong relationships with clients.
· Responsible
· Ability to meet deadlines.
· Knowledge about internal/external regulations.
Technical Competencies
· Good Computer Knowledge
Work Relationship
· Effective communication between self and superior
· Inter-personal skills & team player
· Display of RED Attitude (Reliable, Easy to deal with & Dependable)
Interested candidate share your resume to
[email protected]