GREETINGS FROM PROV HR!!

Designation - Branch Manager

CTC - 20LPA

Job Duties & responsibilities

(List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.)

· Generate sales through assets, liability and other banking products as well as TPP

o Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any

o Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions

o Reduce customer dormancy and customer attrition

o Ensure branch target achievement through effective upselling and cross selling

· Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively

· Ensure effective execution of marketing campaigns and conversion of customer referrals

· Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships

· Address customer queries and grievances escalated by the branch personnel in a timely manner

· Ensure Lead sharing with respective Business like IBG for Assets etc.

· Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting

· Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit

· Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.

· Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel

· Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members

Required Experience

6-8 years in handling Branch of a reputed Bank

Education / Preferred Qualifications

MBA

Core Competencies

· Excellent interpersonal and communication skills

· Ability to build strong relationships with clients.

· Responsible

· Ability to meet deadlines.

· Knowledge about internal/external regulations.

Technical Competencies

· Good Computer Knowledge

Work Relationship

· Effective communication between self and superior

· Inter-personal skills & team player

· Display of RED Attitude (Reliable, Easy to deal with & Dependable)

Interested candidate share your resume to [email protected]