. Handling of day to day operations at the branch by driving the service levels ,with key focus on bottom line profitability by ensuring optimal utilization of available resources. 2. Take a lead role in developing and implementing best practices. 3. To control the all branch operations, like Joint Custodian, locker maintenance, Account Opening, Cash Management, Cross Selling of Mutual Funds, Insurance. 4. Identifying, managing & recording loss events & breaches and undertake root cause analysis of such events & coordinate treatment activities. 5. Development of compliance test plans, undertaking relevant testing & making subsequent recommendations. 6. Increase effectiveness of staff by recognizing opportunities for development and proactively creating new systems / process and structures Develop metrics to measure growth and performance of the department. 7. Handling all types of queries related to Savings Bank account, Current accounts and OD against FD accounts. Serving as First Point Resolution for all customer queries, thereby ensuring cordial relationship with customers which would result in sustaining profitability.
Should Have good experience in Bank Operation for liabilities & asset both.
Skills: Operation Manager, Operation Head
Experience: 4.00-+.00 Years
Education: Other
💡 Quick Summary
Seeking a career-building opportunity? The Branch Operation Manager| Branch banking |Liabilities position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.