Job Description
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.
The RBC Dominion Securities branch located in Courtenay, BC is currently seeking a Branch Operations Assistant/Receptionist to provide back office support to clients, Investment Advisors, and Investment Advisor Associates.
What will you do?
Preparation of cheques, RSP/RIF withdrawals as requested (i.e. ensure that cheques are properly signed before release or mailing)
Prepare bank deposits, deliver to bank and pick up of transit mail
Print daily reports and distribute them accordingly
Book-in and ship security certificates to Toronto
Ensuring LOA’s are correctly completed with proper authorization
Maintain standing LOA file and ensure valid/current LOA’s are on file
Proactively advise and obtain from Assistants’ new LOA’s prior to expiry
Assist with opening mail and distribute as per Internal Controls
Assist with the phone coverage as required, in a courteous and professional manner
Assist with the distribution of incoming courier bag and reports, faxes and transit mail
Order forms and supplies
Verifying and inputting incoming/outgoing cheques, and bank wires
Serving customers/responding to requests made in person
Verifying and processing all daily RSP contributions
Provide courteous and efficient client service
Maintain accurate branch report files
Other admin duties as required
What do you need to suceed?
Must-have
Must have the ability to prioritize daily tasks, multi-task, deal with various personalities (internal and external) and be able to shift priorities and deliver results.
Preference will be given to those who have knowledge of security cage operations, policies and procedures regarding client accounts and internal control policies.
Responsible for participating in and adding to a positive working environment that relies on team work and a mature attitude
Exceptional attention to detail in all aspects of job duties required
Strong communication skills and keen attention to detail
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial service
Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.
The expected salary range for this position is $40,000-55,000
This position may be eligible to receive a discretionary/variable incentive payment.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
Drives RBC’s high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value
Job Skills
Additional Job Details
Address:
777 FITZGERALD AVE:COURTENAY
City:
Courtenay
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-12-02
Application Deadline:
2026-12-23
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
The RBC Dominion Securities branch located in Courtenay, BC is currently seeking a Branch Operations Assistant/Receptionist to provide back office support to clients, Investment Advisors, and Investment Advisor Associates.
What will you do?
Preparation of cheques, RSP/RIF withdrawals as requested (i.e. ensure that cheques are properly signed before release or mailing)
Prepare bank deposits, deliver to bank and pick up of transit mail
Print daily reports and distribute them accordingly
Book-in and ship security certificates to Toronto
Ensuring LOA’s are correctly completed with proper authorization
Maintain standing LOA file and ensure valid/current LOA’s are on file
Proactively advise and obtain from Assistants’ new LOA’s prior to expiry
Assist with opening mail and distribute as per Internal Controls
Assist with the phone coverage as required, in a courteous and professional manner
Assist with the distribution of incoming courier bag and reports, faxes and transit mail
Order forms and supplies
Verifying and inputting incoming/outgoing cheques, and bank wires
Serving customers/responding to requests made in person
Verifying and processing all daily RSP contributions
Provide courteous and efficient client service
Maintain accurate branch report files
Other admin duties as required
What do you need to suceed?
Must-have
Must have the ability to prioritize daily tasks, multi-task, deal with various personalities (internal and external) and be able to shift priorities and deliver results.
Preference will be given to those who have knowledge of security cage operations, policies and procedures regarding client accounts and internal control policies.
Responsible for participating in and adding to a positive working environment that relies on team work and a mature attitude
Exceptional attention to detail in all aspects of job duties required
Strong communication skills and keen attention to detail
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial service
Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.
The expected salary range for this position is $40,000-55,000
This position may be eligible to receive a discretionary/variable incentive payment.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
Drives RBC’s high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value
Job Skills
Additional Job Details
Address:
777 FITZGERALD AVE:COURTENAY
City:
Courtenay
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-12-02
Application Deadline:
2026-12-23
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
💡 Quick Summary
Seeking a career-building opportunity? The Branch Operations Assistant position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Courtenay offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
