Branch Operations Manager - BangaloreMFT6407

Retail BankingCity - Bangalore

Required Experience

3 - 9 Years

Posted On

20 Jun 2024

Basic Section

No. Of Openings

5

Grade

NA1

Designation

Others

Closing Date

31 Mar 2024

Organisational

Organisation

CSB Bank

Organization Unit

Retail & SME (Business And Risk), Operations & IT

Sub Org Unit 1

Retail Banking

Sub Org Unit 2

Others

Sub Org Unit 3

Others

Sub Org Unit 4

Others

Sub Org Unit 5

Others

Sub Org Unit 6

Others

Branch/Department Code

950

Branch/Department Name

Head Office

Country

India

Geographic Zone

South

State

Karnataka

City

Bangalore Urban

Worksite

City - Bangalore

Worksite Code

Generic - Bangalore

Skills

Skill

RETAIL BANKING

BRANCH OPERATIONS

CUSTOMER SERVICE

CROSS SELLING

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available

Job Description

Job Purpose:

To head branch operations ensuring top of the line customer service and customer engagements

Functional Responsibilities:

To ensure customer service standards are met and inimize customer complaints and escalations

Deepen customer engagements and ensure revenue is maximized by cross sell and upsell

Ensure smooth operations of the branch at all times

Ensure branch adheres to the highest standards of compliance

Ensure branch upkeep in terms of physical and IT infrastructure