Job Description
Job Name : Branch Operations Manager
Grade : M3 (Manager)
JOB Role:
Responsible for management of day-to-day operations of the branch.
Ensuring strict adherence to prescribed processes, audit and regulatory requirements.
Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.
Branch Lobby and customer Queue management.
Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
Customer complains management and ensuring resolution of all complaints within TAT.
Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirement:
MBA/Graduate
Minimum work exp. – 3 years
Thorough overall understanding of banking
Customer service orientation
Ability to manage and motivate front office staff.
Grade : M3 (Manager)
JOB Role:
Responsible for management of day-to-day operations of the branch.
Ensuring strict adherence to prescribed processes, audit and regulatory requirements.
Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.
Branch Lobby and customer Queue management.
Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
Customer complains management and ensuring resolution of all complaints within TAT.
Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirement:
MBA/Graduate
Minimum work exp. – 3 years
Thorough overall understanding of banking
Customer service orientation
Ability to manage and motivate front office staff.
💡 Quick Summary
Seeking a career-building opportunity? The Branch Operations Manager-BRANCH BANKING-Branch Banking position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
