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Branch Operations Manager (Location : Ahmedabad)

CSB Bank
Ahmedabad, Gujarat
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26 days ago
Full–time
Branch Operations Manager (Location : Ah...MFT7184

Retail BankingAhmedabad

Required Experience

3 - 9 Years

Posted On

08 May 2024

Basic Section

No. Of Openings

6

Grade

NA1

Designation

Others

Closing Date

31 Mar 2024

Organisational

Organisation

CSB Bank

Organization Unit

Retail & SME (Business And Risk), Operations & IT

Sub Org Unit 1

Retail Banking

Sub Org Unit 2

Retail Branch Banking

Sub Org Unit 3

Retail Branch Banking

Sub Org Unit 4

West 1 Zone

Sub Org Unit 5

Gujarat 1 Cluster

Sub Org Unit 6

Ahmedabad - Branch

Branch/Department Code

262

Branch/Department Name

Ahmedabad - Branch

Country

India

Geographic Zone

West

State

Gujarat

City

Ahmedabad

Worksite

Ahmedabad

Worksite Code

262

Skills

Skill

RETAIL BANKING

BRANCH OPERATIONS

CUSTOMER SERVICE

CROSS SELLING

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available

Job Description

Job Role: Branch Operations Manager

Job Purpose

To head branch operations ensuring top of the line customer service and customer engagements

Functional Responsibilities

To ensure customer service standards are met and minimize customer complaints and escalations

Deepen customer engagements and ensure revenue is maximized by cross sell and upsell

Ensure smooth operations of the branch at all times

Ensure branch adheres to the highest standards of compliance

Ensure branch upkeep in terms of physical and IT infrastructure