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Branch Operations Manager Micro Finance

idfc first bank
Noida, Uttar Pradesh
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13 hours ago
Full–time
:

Job Title - Branch Operations Manager- MBL

Place of work - faridabad

Business Unit - Retail Banking

Function - Micro Business Loans

Job Purpose:

Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship

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Roles & Responsibilities:
• Responsible for managing Micro business loan Disbursement.
• To maintain TAT & Quality of the files at the time disbursement
• Checking and disbursement of MBL cases on system based on the Company policy and parameters
• To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work
Managerial & Leadership Responsibilities:
• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
• Attract & retain best-in class talent to meet Bank's rapid growth targets
Educational Qualifications:

Graduate - Any

Post Graduate - Any (Optional)

Experience: Minimum of 3 Years of experience in Operations/ Customer Service