Job Title – Branch Operations Manager- MBL

Function/Business Unit – Micro Business Loan

Job Purpose

Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship

Roles & Responsibilities
• Responsible for managing Micro business loan Disbursement.
• To maintain TAT & Quality of the files at the time disbursement
• Checking and disbursement of MBL cases on system based on the Company policy and parameters
• To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work

Educational Qualifications

Graduation – Any graduate

Experience: 2-5 years of experience in Operations/ Customer Service.