Job Description
Branch Manager – Sales & Operations (Full-Time Career Role)
SIXT Car Rental
About SIXT
SIXT is a global premium mobility brand and has arrived in Australia with an ambitious growth strategy. Backed 100% by the NRMA, SIXT combines international expertise with the trust of one of Australia's most respected brands.
Our mission is to be the #1 car rental company in Australia by delivering exceptional customer experiences while driving strong commercial outcomes. We operate in a fast-paced, sales-driven environment where performance, accountability and customer focus go hand in hand.
The Role
As Branch Manager, you will be fully accountable for the sales performance, profitability and operational success of your SIXT location. This is a hands-on leadership role where you will own the numbers, lead from the front, and drive a strong sales culture within your team.
You will be responsible for maximising revenue through conversion, upselling, fleet utilisation and cost control, while ensuring customers receive a premium SIXT experience every time.
Key Responsibilities
Sales & Revenue Growth
Own and deliver branch sales targets, KPIs and revenue budgets
Drive upsell performance across products, protection options and vehicle upgrades
Maximise fleet utilisation and pricing opportunities
Analyse sales performance, identify trends and execute action plans
Lead daily sales focus discussions and performance reviews
Leadership & Performance Management
Build, coach and motivate a high-performing, sales-focused team
Set clear expectations and hold team members accountable to results
Actively mentor staff to improve sales skills, confidence and conversion
Lead by example on the counter and on the floor
Customer Experience & Retention
Deliver consistently high customer satisfaction scores
Turn customer interactions into sales opportunities without compromising service
Resolve escalations quickly and professionally to protect revenue and reputation
Drive repeat business, referrals and loyalty
Operations & Profitability
Full ownership of branch P&L performance
Control costs, wages and expenses while maintaining service standards
Manage rostering to align labour with demand and sales opportunity
Ensure fleet presentation, availability and turnaround times support revenue growth
Ensure compliance with operational, safety and company standards
What We're Looking For
You are a results-driven leader who thrives in a target-based environment and enjoys building winning teams.
You will bring:
Proven experience in sales-led retail or operational management
Strong commercial mindset with P&L responsibility
A track record of achieving and exceeding sales targets
Excellent coaching and performance management skills
Confidence analysing reports, KPIs and financial data
A proactive, competitive and growth-focused attitude
Ability to work autonomously in a fast-paced environment
Flexibility to work weekends and peak trading periods
Strong systems aptitude and ability to learn POS software quickly
Full and current Australian driver's licence
What's In It For You
Uncapped sales bonuses with significant earning potential
Competitive base salary plus performance incentives
Full training in the vehicle hire industry and SIXT sales systems
Clear career pathways into senior leadership and corporate roles
Monthly recognition through SIXT's Elite Club for top-performing branches
Opportunities to work across 25+ locations as you grow your career
Up to 30% off SIXT rentals worldwide for you
Up to 25% off SIXT rentals globally for family and friends
Access to extensive NRMA employee benefits and discounts
Why SIXT?
SIXT rewards performance. If you are driven, commercially focused and ready to take full ownership of a business, this role offers genuine career growth, strong financial rewards and the opportunity to lead in a fast-growing premium brand.
SIXT Car Rental
About SIXT
SIXT is a global premium mobility brand and has arrived in Australia with an ambitious growth strategy. Backed 100% by the NRMA, SIXT combines international expertise with the trust of one of Australia's most respected brands.
Our mission is to be the #1 car rental company in Australia by delivering exceptional customer experiences while driving strong commercial outcomes. We operate in a fast-paced, sales-driven environment where performance, accountability and customer focus go hand in hand.
The Role
As Branch Manager, you will be fully accountable for the sales performance, profitability and operational success of your SIXT location. This is a hands-on leadership role where you will own the numbers, lead from the front, and drive a strong sales culture within your team.
You will be responsible for maximising revenue through conversion, upselling, fleet utilisation and cost control, while ensuring customers receive a premium SIXT experience every time.
Key Responsibilities
Sales & Revenue Growth
Own and deliver branch sales targets, KPIs and revenue budgets
Drive upsell performance across products, protection options and vehicle upgrades
Maximise fleet utilisation and pricing opportunities
Analyse sales performance, identify trends and execute action plans
Lead daily sales focus discussions and performance reviews
Leadership & Performance Management
Build, coach and motivate a high-performing, sales-focused team
Set clear expectations and hold team members accountable to results
Actively mentor staff to improve sales skills, confidence and conversion
Lead by example on the counter and on the floor
Customer Experience & Retention
Deliver consistently high customer satisfaction scores
Turn customer interactions into sales opportunities without compromising service
Resolve escalations quickly and professionally to protect revenue and reputation
Drive repeat business, referrals and loyalty
Operations & Profitability
Full ownership of branch P&L performance
Control costs, wages and expenses while maintaining service standards
Manage rostering to align labour with demand and sales opportunity
Ensure fleet presentation, availability and turnaround times support revenue growth
Ensure compliance with operational, safety and company standards
What We're Looking For
You are a results-driven leader who thrives in a target-based environment and enjoys building winning teams.
You will bring:
Proven experience in sales-led retail or operational management
Strong commercial mindset with P&L responsibility
A track record of achieving and exceeding sales targets
Excellent coaching and performance management skills
Confidence analysing reports, KPIs and financial data
A proactive, competitive and growth-focused attitude
Ability to work autonomously in a fast-paced environment
Flexibility to work weekends and peak trading periods
Strong systems aptitude and ability to learn POS software quickly
Full and current Australian driver's licence
What's In It For You
Uncapped sales bonuses with significant earning potential
Competitive base salary plus performance incentives
Full training in the vehicle hire industry and SIXT sales systems
Clear career pathways into senior leadership and corporate roles
Monthly recognition through SIXT's Elite Club for top-performing branches
Opportunities to work across 25+ locations as you grow your career
Up to 30% off SIXT rentals worldwide for you
Up to 25% off SIXT rentals globally for family and friends
Access to extensive NRMA employee benefits and discounts
Why SIXT?
SIXT rewards performance. If you are driven, commercially focused and ready to take full ownership of a business, this role offers genuine career growth, strong financial rewards and the opportunity to lead in a fast-growing premium brand.
💡 Quick Summary
Seeking a career-building opportunity? The Branch Operations Manager - Moorabbin position is now open for candidates interested in the Counter Sales Jobs sector. This role in Moorabinda offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
