Job Description
Branch operations manager - mumbaimft6432
Retail bankingmumbai
Required experience 3 - + years posted on 20 jun 2026
Basic section noOf openings 2 grade na1 designation others closing date 31 mar 2026 organisational organisation csb bank organization unit retail & sme (business and risk), operations & it sub org unit 1 retail banking sub org unit 2 others sub org unit 3 others sub org unit 4 others sub org unit 5 others sub org unit 6 others branch/department code +50 branch/department name head office country india geographic zone west state maharashtra city mumbai city worksite mumbai worksite code mumbai - generic
Skills
Skill
Retail banking
Branch operations
Customer service
Cross selling
Minimum qualification
Any graduation
Certification
No data available
Working language
No data available
Job description
Job purpose:
To head branch operations ensuring top of the line customer service and customer engagements
Functional responsibilities:
To ensure customer service standards are met and inimize customer complaints and escalations
Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
Ensure smooth operations of the branch at all times
Ensure branch adheres to the highest standards of compliance
Ensure branch upkeep in terms of physical and it infrastructure
Retail bankingmumbai
Required experience 3 - + years posted on 20 jun 2026
Basic section noOf openings 2 grade na1 designation others closing date 31 mar 2026 organisational organisation csb bank organization unit retail & sme (business and risk), operations & it sub org unit 1 retail banking sub org unit 2 others sub org unit 3 others sub org unit 4 others sub org unit 5 others sub org unit 6 others branch/department code +50 branch/department name head office country india geographic zone west state maharashtra city mumbai city worksite mumbai worksite code mumbai - generic
Skills
Skill
Retail banking
Branch operations
Customer service
Cross selling
Minimum qualification
Any graduation
Certification
No data available
Working language
No data available
Job description
Job purpose:
To head branch operations ensuring top of the line customer service and customer engagements
Functional responsibilities:
To ensure customer service standards are met and inimize customer complaints and escalations
Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
Ensure smooth operations of the branch at all times
Ensure branch adheres to the highest standards of compliance
Ensure branch upkeep in terms of physical and it infrastructure
💡 Quick Summary
Seeking a career-building opportunity? The Branch Operations Manager Mumbai in Thane position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.