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Branch Operations Manager | Retail Banking

Place of work Chennai
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Urgent Vacancy -Leading Bank

Role- Branch Operations Manager/Authorizer

Location - Coimbatore

Job Responsibility :

1. Supervise & monitor Personal Banker desks and contract sales staff

2. Branch administration

3. Lobby Management

4. Ensure quality customer service is delivered

5. Resolution of customer queries/complaints

6. Customer service to ensure walk in customers issues

7. Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager

8. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable

+. Branch Operations and Audit Compliance

Transactional responsibility :

1. Authorize Personal Banker transactions

2. Corporate salaries processing

3. Cost Management and staff productivity

4. Responsible for Cash and Customer transactions at the Teller counters

5. Supervising all Non-Cash transactions like DD/MC, fund transfer etc.

6. Penetration of Saving Accounts on non liability customers

7. Reconciliation and maintenance of suspense accounts register as per the required format

Sales :

1. Branch Merchandising

2. Generate business, cross sell and monitor cross sales of Personal Bankers

3. Generate leads for Third Party Products to the customers

4. Ensure that all tellers are adequately trained on the Products of the bank

Interested Candidates can WhatsApp profiles to 720001085+

Company address

India
Tamil Nadu
Chennai Show on map Get directions
Company Name: AV Global Advisory Services
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #790005, Published: 1 week ago, Company registered: 1 year ago

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