Job Description
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Branch Sales Service Manager
Standard Chartered Bank
Mumbai, Maharashtra
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20 hours agoFull–time
Branch Sales Service Manager-(220001+623)
Job
:Retail Banking
Primary Location
:Asia-India-Chhindwara
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:18/Aug/2026, 1:53:55 AM
Unposting Date
:Ongoing
Role Responsibilities
Strategy
• Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues.
• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
• Manage the portfolio to de-risk against attrition and achieve stability of book.
• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
• Serve as the one-point contact to the high affluent net worth customers of the Bank.
Business
• Generate new business to achieve defined targets in terms of no
of customers, volumes and revenue for the segment
• Achieve the targets set in terms of product mix
• Induction of all new customers brought in by Self, Branches & Direct Sales team.
• Achieve “best in class” productivity to maximize the efficacy of the sales process.
• Achieve the budgeted cross sell targets.
• Aggressive Sales call plans to acquire large prospective customers through referrals.
• Ensure coverage of customer base in accordance with the approved contact plans.
• Coordinate customer events for the cluster along with the product team
• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
• Maintain and update customer information on WMS
Branch Sales Service Manager
Standard Chartered Bank
Mumbai, Maharashtra
Apply
20 hours agoFull–time
Branch Sales Service Manager-(220001+623)
Job
:Retail Banking
Primary Location
:Asia-India-Chhindwara
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:18/Aug/2026, 1:53:55 AM
Unposting Date
:Ongoing
Role Responsibilities
Strategy
• Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues.
• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
• Manage the portfolio to de-risk against attrition and achieve stability of book.
• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
• Serve as the one-point contact to the high affluent net worth customers of the Bank.
Business
• Generate new business to achieve defined targets in terms of no
of customers, volumes and revenue for the segment
• Achieve the targets set in terms of product mix
• Induction of all new customers brought in by Self, Branches & Direct Sales team.
• Achieve “best in class” productivity to maximize the efficacy of the sales process.
• Achieve the budgeted cross sell targets.
• Aggressive Sales call plans to acquire large prospective customers through referrals.
• Ensure coverage of customer base in accordance with the approved contact plans.
• Coordinate customer events for the cluster along with the product team
• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
• Maintain and update customer information on WMS
💡 Quick Summary
Seeking a career-building opportunity? The Branch Sales Service Manager position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
