Job Description
• Run the processes for account opening, account maintenance & account closure related formalities as per YBL process for Corporate clients.
• Handle corporate customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of accounts etc.
• Ensure adherence to process & documentation standards
• Maintain strict vigilance on the quality of forms and documentation provided.
• Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals.
• Provide support to relationship managers & product sales managers for servicing corporate clients – attend to customer requirements, coordinate with back office operations & facilitate their transactions as required to ensure total customer satisfaction and ensure fault free servicing and transactions processing for corporate clients and services like trade,CMS,Escrow arrangements,BTI,payments etc
💡 Quick Summary
Seeking a career-building opportunity? The Branch Service Partner position is now open for candidates interested in the Bank Jobs sector. This role in Kanpur, Uttar Pradesh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
