Overview

Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise.

Success Profile

As one of the world's most global banks, Citi gives you the tools to be a trailblazer. We're not just building technology, we're building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us
• Creative
• Analytical
• Collaborative
• Productive
• Adaptable
• Relationship Expertise

Glassdoor Reviews
"Globally diverse and technologically progressive" Director of Software Development, Warren NJ "Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance." Senior Applications Development Manager, New York, NY "Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program." Summer Technology Analyst "I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years" AVP Operations & Technology, San Juan PR "Globally diverse and technologically progressive" Director of Software Development, Warren NJ "Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance." Senior Applications Development Manager, New York, NY "Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program." Summer Technology Analyst "I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years" AVP Operations & Technology, San Juan PR "Globally diverse and technologically progressive" Director of Software Development, Warren NJ

Responsibilities

The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:
• Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
• Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
• Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
• Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
• Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
• 5-8 years of experience in business analysis or systems analysis
• Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
• Proven interpersonal, diplomatic and influencing skills
• Consistently demonstrate clear and concise written and verbal communication

Education:
• Bachelor's degree/University degree or equivalent experience