Job Description
Corrections and Remediation's Analytics
The Corrections and Remediation's Team manages the process to triage, fix, correct, and eliminate customer impact caused by a business process or operational issues. Playing a critical role within Corrections and Remediation's, the Analytics Team is responsible for identifying the impacted customers, calculating financial harm, and supporting the execution of appropriate account adjustments or notifications based on various correction strategies.
This centralized analytics model provides increased career mobility, stronger controls and more opportunities to allow analysts to work across multiple lines of business and acquire knowledge on a variety of financial products. In order to excel, the individual needs to be highly motivated, highly analytical, extremely detail oriented, and an exceptional problem solver who takes pride in being part of an organization that owns customer issues from beginning to end and delivers a great customer experience.
Job Resposibilities
Using SAS & SQL skills, query databases and research to identify correction population and estimate financials for the impacted population.
Ensure analytics steps are accurate through attention to detail and support the independent Validation team with an understanding of case requirements and code.
Automate analytics steps which are repetitive between cases and contribute to strategic initiatives.
Continuously develop skills and upskill to languages like Python etc. and deepen data knowledge to support closure of projects, ensure correct data is being supplied to stakeholders, deliver analytical requirements per the requirements and provide best-in-class analytics.
Collaborate with key stakeholders like Project Managers, Business Analysts etc. across the firm to understand the context of projects including the issue and then use analytic techniques to carry out requirements (which requires translating high-level requirements into steps) and drive meaningful insights from the data.
Required Qualifications, Skills and Capabilities
2/3 plus years of related experience, Bachelor’s Degree in Math, Statistics, Software Engineering, Computer Science, Engineering, or similar field
Upcoming or recent college graduates will be considered
Prior experience with SAS and another programming language, e.g. Python, R, SQL, Java
Data Wrangling & Interpreting the statistics: Able to query data from multiple sources with considerations for manipulations/aggregation
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
The Corrections and Remediation's Team manages the process to triage, fix, correct, and eliminate customer impact caused by a business process or operational issues. Playing a critical role within Corrections and Remediation's, the Analytics Team is responsible for identifying the impacted customers, calculating financial harm, and supporting the execution of appropriate account adjustments or notifications based on various correction strategies.
This centralized analytics model provides increased career mobility, stronger controls and more opportunities to allow analysts to work across multiple lines of business and acquire knowledge on a variety of financial products. In order to excel, the individual needs to be highly motivated, highly analytical, extremely detail oriented, and an exceptional problem solver who takes pride in being part of an organization that owns customer issues from beginning to end and delivers a great customer experience.
Job Resposibilities
Using SAS & SQL skills, query databases and research to identify correction population and estimate financials for the impacted population.
Ensure analytics steps are accurate through attention to detail and support the independent Validation team with an understanding of case requirements and code.
Automate analytics steps which are repetitive between cases and contribute to strategic initiatives.
Continuously develop skills and upskill to languages like Python etc. and deepen data knowledge to support closure of projects, ensure correct data is being supplied to stakeholders, deliver analytical requirements per the requirements and provide best-in-class analytics.
Collaborate with key stakeholders like Project Managers, Business Analysts etc. across the firm to understand the context of projects including the issue and then use analytic techniques to carry out requirements (which requires translating high-level requirements into steps) and drive meaningful insights from the data.
Required Qualifications, Skills and Capabilities
2/3 plus years of related experience, Bachelor’s Degree in Math, Statistics, Software Engineering, Computer Science, Engineering, or similar field
Upcoming or recent college graduates will be considered
Prior experience with SAS and another programming language, e.g. Python, R, SQL, Java
Data Wrangling & Interpreting the statistics: Able to query data from multiple sources with considerations for manipulations/aggregation
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
💡 Quick Summary
Seeking a career-building opportunity? The Business Analyst position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
