Job Description
Full job description
This is a remote position.
Location: ACT (Onsite)
Security Clearance: Must have Baseline clearance
Contract Duration: Initial 12 months + up to 2 × 12‑month extensions
Working Hours: Up to 40 hours per week
Role Overview
The Chief Information Officer Division (CIOD) is seeking experienced Business Analysts to support the delivery of complex ICT and digital initiatives across the department, including projects involving artificial intelligence and emerging technologies.
The Business Analyst will work collaboratively with business stakeholders, technical teams, and delivery partners to analyse business needs, define requirements, and support the design and delivery of fit‑for‑purpose ICT solutions. The role requires strong stakeholder engagement skills, structured analytical capability, and experience working in Agile delivery environments.
Key Duties and Responsibilities
Analyse and model current‑state and future‑state business processes, information management environments, and user journeys
Elicit, analyse, and document business, functional, and non‑functional requirements for complex ICT and digital solutions
Facilitate stakeholder workshops, interviews, and discovery sessions to gather and validate requirements
Develop clear and concise artefacts, including:
Business requirements specifications
User stories and acceptance criteria
Process maps and business scenarios
Data models and use cases
Service design artefacts
Business cases, reports, and options analyses
Translate business requirements into detailed techno‑functional requirements for delivery teams
Work closely with developers, architects, testers, and product owners to support solution design and delivery
Evaluate solution options and provide recommendations considering strategic, operational, and whole‑of‑government impacts
Conduct investigations, technical research, and analysis in alignment with departmental policies, legislation, and governance frameworks
Support Agile delivery activities, including backlog refinement, sprint planning, showcases, and retrospectives
Contribute to change management and communication activities associated with ICT implementations
Essential Skills and Experience
Demonstrated experience facilitating workshops and developing business scenarios, process maps, data models, and use cases
Proven experience developing User Stories and acceptance criteria for developers
Strong experience working on complex digital or ICT projects in an Agile environment
Excellent written and verbal communication skills, including the ability to present clearly to technical and non‑technical stakeholders
Strong analytical and problem‑solving skills with attention to detail
Desirable Skills and Experience
Experience contributing to the implementation of Information Technology Services
Experience documenting requirements for Microsoft Office technologies (e.g. SharePoint, Teams)
Hands‑on experience using Azure DevOps for user story creation, backlog management, and tracking acceptance criteria
Experience or knowledge of Dynamics 365 and/or the Microsoft Power Platform (Power Apps, Power Automate)
Requirements
Essential criteria
Weighting
1.
Experience facilitating workshops and analysing complex information from a range of sources to generate a clear understanding of business and user needs, identify inefficiencies and improvements and translate these into technical specifications (e.g. business requirements, process maps, data models, use cases, business scenarios)
25%
2.
Experience in developing User Stories and acceptance criteria that clearly and succinctly specifies the information developers and testers require to deliver and test solutions
25%
3.
Experience working on complex digital projects in an Agile environment to account for interdependencies and support team workflows
25%
4.
Excellent stakeholder engagement, communication and presentation skills
25%
Desirable criteria
1.
Relevant experience in implementing Information Technology Services
2.
Experience documenting requirements for Sitecore
3.
Experience using Azure DevOps for user story creation and tracking of acceptance criteria
4.
Experience or knowledge of Dynamics 365 or Power Platform, Azure Cloud and Google Analytics.
Business Analyst (APS6 Equivalent)
This is a remote position.
Location: ACT (Onsite)
Security Clearance: Must have Baseline clearance
Contract Duration: Initial 12 months + up to 2 × 12‑month extensions
Working Hours: Up to 40 hours per week
Role Overview
The Chief Information Officer Division (CIOD) is seeking experienced Business Analysts to support the delivery of complex ICT and digital initiatives across the department, including projects involving artificial intelligence and emerging technologies.
The Business Analyst will work collaboratively with business stakeholders, technical teams, and delivery partners to analyse business needs, define requirements, and support the design and delivery of fit‑for‑purpose ICT solutions. The role requires strong stakeholder engagement skills, structured analytical capability, and experience working in Agile delivery environments.
Key Duties and Responsibilities
Analyse and model current‑state and future‑state business processes, information management environments, and user journeys
Elicit, analyse, and document business, functional, and non‑functional requirements for complex ICT and digital solutions
Facilitate stakeholder workshops, interviews, and discovery sessions to gather and validate requirements
Develop clear and concise artefacts, including:
Business requirements specifications
User stories and acceptance criteria
Process maps and business scenarios
Data models and use cases
Service design artefacts
Business cases, reports, and options analyses
Translate business requirements into detailed techno‑functional requirements for delivery teams
Work closely with developers, architects, testers, and product owners to support solution design and delivery
Evaluate solution options and provide recommendations considering strategic, operational, and whole‑of‑government impacts
Conduct investigations, technical research, and analysis in alignment with departmental policies, legislation, and governance frameworks
Support Agile delivery activities, including backlog refinement, sprint planning, showcases, and retrospectives
Contribute to change management and communication activities associated with ICT implementations
Essential Skills and Experience
Demonstrated experience facilitating workshops and developing business scenarios, process maps, data models, and use cases
Proven experience developing User Stories and acceptance criteria for developers
Strong experience working on complex digital or ICT projects in an Agile environment
Excellent written and verbal communication skills, including the ability to present clearly to technical and non‑technical stakeholders
Strong analytical and problem‑solving skills with attention to detail
Desirable Skills and Experience
Experience contributing to the implementation of Information Technology Services
Experience documenting requirements for Microsoft Office technologies (e.g. SharePoint, Teams)
Hands‑on experience using Azure DevOps for user story creation, backlog management, and tracking acceptance criteria
Experience or knowledge of Dynamics 365 and/or the Microsoft Power Platform (Power Apps, Power Automate)
Requirements
Essential criteria
Weighting
1.
Experience facilitating workshops and analysing complex information from a range of sources to generate a clear understanding of business and user needs, identify inefficiencies and improvements and translate these into technical specifications (e.g. business requirements, process maps, data models, use cases, business scenarios)
25%
2.
Experience in developing User Stories and acceptance criteria that clearly and succinctly specifies the information developers and testers require to deliver and test solutions
25%
3.
Experience working on complex digital projects in an Agile environment to account for interdependencies and support team workflows
25%
4.
Excellent stakeholder engagement, communication and presentation skills
25%
Desirable criteria
1.
Relevant experience in implementing Information Technology Services
2.
Experience documenting requirements for Sitecore
3.
Experience using Azure DevOps for user story creation and tracking of acceptance criteria
4.
Experience or knowledge of Dynamics 365 or Power Platform, Azure Cloud and Google Analytics.
Business Analyst (APS6 Equivalent)
💡 Quick Summary
Seeking a career-building opportunity? The Business Analyst (APS6 Equivalent) position is now open for candidates interested in the Work from home Jobs sector. This role in Abbeyvale offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.