Job Description
Job description:
Permanent full-time position
Location: Sydney (QLD and VIC considered) | Work from home flexibility
Work on a large scale P&C system review and technology roadmap
About Ampol
We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia’s very own fuel brand we are committed to making those journeys easier by meeting Australia’s needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.
We are proud to be an endorsed employer of choice for women by WORK180. To understand more about how Ampol’s policies, benefits and how we support our people, check out some key female leader career stories on the Work180 website.
About the role
In this role, you will act as the pivot or intermediary between end-users and People & Culture (P&C) to ensure that business/user requirements are delivered in technology solutions as we undertake a digital transformation within P&C.
This includes leading the gathering and analysis of Ampol Group business objectives and requirements, preparation of high level process and system designs, identification and recommendation of solutions, assessment of business impact, and the development of clearly defined Business Cases - in partnership with business stakeholders.
Key responsibilities:
Provide methodical investigation, analysis, review and documentation of high-level business requirements and traceability matrix, to a level that enables effective identification, and recommendation of successful solutions
Provide business process input to propose solutions, in consultation with business stakeholders, Solution Architects, other IT groups and external parties.
Work with users and Architects, particularly on larger projects, to define the requirements of an application and specify a high-level design for subsequent build
Maintain a watching brief on technologies so as to be able to provide input to direction setting – including changes to regulatory frameworks
About you:
The ideal candidate will have exceptional communication and organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs. You will have the ability to engage stakeholders and influence change, and to converse with both end-users and IT employees at all levels of the organisation.
Key skills and experience:
Tertiary qualification in a relevant discipline (such as Business, IT, Business Analyst Certification) or significant equivalent workplace experience.
ITIL v3 or v4 Foundation certified
Knowledge of using Jira and Confluence
Visio or Miro for workflow diagrams
Extensive experience in Business Analysis in a large corporate business
Proven experience in successful development of Business Cases
Proven experience and track record in the successful implementation of P&C projects particularly HCM, RTA & Payroll Solutions
Our benefits
Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
Remote Working: Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work.
We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth)
BabyCare Package - financial and flexible support for parents transitioning back to work.
Need some wheels? Novated Lease options are available.
Invest in your future with the Employee Share Scheme
Leave Options – Up to 6 weeks annual leave and additional Wellbeing leave days.
Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.
Check out our benefits and policies on the Work180 website.
We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
Applications close Wednesday 11 September 2026.
Permanent full-time position
Location: Sydney (QLD and VIC considered) | Work from home flexibility
Work on a large scale P&C system review and technology roadmap
About Ampol
We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia’s very own fuel brand we are committed to making those journeys easier by meeting Australia’s needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.
We are proud to be an endorsed employer of choice for women by WORK180. To understand more about how Ampol’s policies, benefits and how we support our people, check out some key female leader career stories on the Work180 website.
About the role
In this role, you will act as the pivot or intermediary between end-users and People & Culture (P&C) to ensure that business/user requirements are delivered in technology solutions as we undertake a digital transformation within P&C.
This includes leading the gathering and analysis of Ampol Group business objectives and requirements, preparation of high level process and system designs, identification and recommendation of solutions, assessment of business impact, and the development of clearly defined Business Cases - in partnership with business stakeholders.
Key responsibilities:
Provide methodical investigation, analysis, review and documentation of high-level business requirements and traceability matrix, to a level that enables effective identification, and recommendation of successful solutions
Provide business process input to propose solutions, in consultation with business stakeholders, Solution Architects, other IT groups and external parties.
Work with users and Architects, particularly on larger projects, to define the requirements of an application and specify a high-level design for subsequent build
Maintain a watching brief on technologies so as to be able to provide input to direction setting – including changes to regulatory frameworks
About you:
The ideal candidate will have exceptional communication and organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs. You will have the ability to engage stakeholders and influence change, and to converse with both end-users and IT employees at all levels of the organisation.
Key skills and experience:
Tertiary qualification in a relevant discipline (such as Business, IT, Business Analyst Certification) or significant equivalent workplace experience.
ITIL v3 or v4 Foundation certified
Knowledge of using Jira and Confluence
Visio or Miro for workflow diagrams
Extensive experience in Business Analysis in a large corporate business
Proven experience in successful development of Business Cases
Proven experience and track record in the successful implementation of P&C projects particularly HCM, RTA & Payroll Solutions
Our benefits
Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
Remote Working: Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work.
We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth)
BabyCare Package - financial and flexible support for parents transitioning back to work.
Need some wheels? Novated Lease options are available.
Invest in your future with the Employee Share Scheme
Leave Options – Up to 6 weeks annual leave and additional Wellbeing leave days.
Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.
Check out our benefits and policies on the Work180 website.
We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
Applications close Wednesday 11 September 2026.
💡 Quick Summary
Seeking a career-building opportunity? The Business Analyst position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.