Job Description
____ UNITY _____ INTEGRITY _____ INNOVATION _____
About Us:
At TIG, we’re more than just a workplace; we’re a comm-unity.
We believe in fostering a supportive, collaborative, and high-performing culture where everyone can thrive.
Established in 2001, TIG Freight Management is one of Australia's leading providers of total freight management and logistics solutions.
www.tigfreight.com
What We Offer:
Hybrid Working Arrangements
Employee Assistance Program
Free undercover parking
Company Paid Parental Leave
Novated Leasing
Flexible Working Arrangements
Team Socials
Monday to Friday
Our office is close to public transport - Auburn and Camberwell stations
Genuine Career Progression
Paid Birthday Leave!
About the role:
As a Business Analyst at TIG, you’ll play a key role in shaping and improving our technology platforms by working closely with stakeholders across the business.
You’ll be responsible for understanding business processes, identifying opportunities for improvement, and translating business needs into clear, actionable requirements for our Technology team.
This role sits at the intersection of business and technology and is ideal for someone who enjoys real collaboration, problem‑solving, and delivering practical outcomes.
The day looks like this:
Engage with internal stakeholders to understand processes, challenges, and requirements
Analyze current workflows and help design improved future‑state processes
Write clear user stories, acceptance criteria, and supporting documentation
Work closely with developers, testers, and product stakeholders during delivery
Participate in Agile ceremonies such as sprint planning, stand‑ups, and reviews
Support testing, UAT, and solution sign‑off to ensure business needs are met
Maintain clear documentation, notes, and traceability throughout delivery
Support business readiness and change impacts by ensuring stakeholders understand new or changed processes and system behaviour.
About YOU:
You want career stability
You want a well paced, friendly working environment
You're known for your great customer service ethic
You're thorough, and keep great, detailed notes in the system
These roles don't come up often and they're for people who want a stable, fun and happy place to be.
If you feel that this description reflects your current skill set and aligns with the kind of environment you thrive in, we'd love to hear from you.
In our hiring process, we prioritise both skills and personality, aiming to find a candidate who aligns well with our team culture.
Before formal application, we're open to discussing the role to ensure it aligns with what you're looking for. Don't hesitate to reach out to me - Alexandra on 0491XXXXXX, but don't wait too long to apply!
Agencies - no thank you - we got this :)
Successful candidates will have evidence of work rights in Australia and a clear and valid police record check prior to commencement.
Company Overview
Please visit https://www.tigfreight.com/ for more information
💡 Quick Summary
Seeking a career-building opportunity? The Business Analyst - Transport & Logistics position is now open for candidates interested in the Transportation & Logistics sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Transportation & Logistics is a plus.
