Job Description
Job details
Here’s how the job details align with your profile.
Pay
₹7,50,000 - ₹8,50,000 a year
Job type
Permanent
Full-time
Location
Mumbai, Maharashtra
Benefits
Pulled from the full job description
Paid time off
Paid sick time
Cell phone reimbursement
Full job description
About the Company
The Botanist’s Story is a luxury floral-artistry brand offering handcrafted bouquets, floral subscriptions, bespoke home floralscapes, and event décor. Known for its refined aesthetic, premium quality, and personalised experiences, the brand brings creativity and craftsmanship together across daily orders and large-scale floral projects.
About the Role
We are looking for a structured, hands-on Business Operations Lead to manage daily operations across procurement, production, inventory, delivery, and event execution. The role requires strong coordination, clear process thinking, and the ability to run seamless day-to-day operations in a fast-paced, creative environment.
Key Responsibilities
Procurement & Vendor Management
Source flowers and materials daily; manage vendors and negotiate pricing.
Ensure consistent quality and track wastage.
Inventory & Production Oversight
Manage stock levels and production planning.
Coordinate with florists to ensure timely completion of orders.
Order Fulfillment & Delivery
Oversee bouquet, subscription, and event deliveries.
Manage delivery partners/riders and resolve delivery issues.
Operations & Process Improvement
Build/streamline SOPs for procurement, production, packing, and delivery.
Track operational KPIs and drive efficiency improvements.
Event Support
Coordinate resources, materials, and timelines for weddings, corporate events, and décor projects.
Support smooth on-ground execution.
Team Management
Lead florists, packers, and operations staff; manage daily schedules and workflow.
Train team members on operational standards.
Customer Experience
Support resolution of order issues and maintain service quality.
Coordinate closely with customer-service and design teams.
Reporting & Coordination
Maintain daily operational reports on orders, wastage, inventory, and delivery performance.
Work closely with finance, design, and customer experience teams for smooth functioning.
What We’re Looking For
6–8 years of experience in operations, supply chain, retail/e-commerce, or event operations.
Strong command over daily operations, vendor management, and fulfilment workflows.
Excellent organisational, multitasking, and problem-solving skills.
Ability to work independently, manage multiple priorities, and maintain clarity in fast-paced environments.
Strong communication skills and team-management capability.
Experience with perishable goods or lifestyle/fresh-product operations is a strong plus.
Proficiency in Excel/Google Sheets and operational tracking tools.
Job Types: Full-time, Permanent
Pay: ₹750,000.00 - ₹850,000.00 per year
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Work Location: In person
Here’s how the job details align with your profile.
Pay
₹7,50,000 - ₹8,50,000 a year
Job type
Permanent
Full-time
Location
Mumbai, Maharashtra
Benefits
Pulled from the full job description
Paid time off
Paid sick time
Cell phone reimbursement
Full job description
About the Company
The Botanist’s Story is a luxury floral-artistry brand offering handcrafted bouquets, floral subscriptions, bespoke home floralscapes, and event décor. Known for its refined aesthetic, premium quality, and personalised experiences, the brand brings creativity and craftsmanship together across daily orders and large-scale floral projects.
About the Role
We are looking for a structured, hands-on Business Operations Lead to manage daily operations across procurement, production, inventory, delivery, and event execution. The role requires strong coordination, clear process thinking, and the ability to run seamless day-to-day operations in a fast-paced, creative environment.
Key Responsibilities
Procurement & Vendor Management
Source flowers and materials daily; manage vendors and negotiate pricing.
Ensure consistent quality and track wastage.
Inventory & Production Oversight
Manage stock levels and production planning.
Coordinate with florists to ensure timely completion of orders.
Order Fulfillment & Delivery
Oversee bouquet, subscription, and event deliveries.
Manage delivery partners/riders and resolve delivery issues.
Operations & Process Improvement
Build/streamline SOPs for procurement, production, packing, and delivery.
Track operational KPIs and drive efficiency improvements.
Event Support
Coordinate resources, materials, and timelines for weddings, corporate events, and décor projects.
Support smooth on-ground execution.
Team Management
Lead florists, packers, and operations staff; manage daily schedules and workflow.
Train team members on operational standards.
Customer Experience
Support resolution of order issues and maintain service quality.
Coordinate closely with customer-service and design teams.
Reporting & Coordination
Maintain daily operational reports on orders, wastage, inventory, and delivery performance.
Work closely with finance, design, and customer experience teams for smooth functioning.
What We’re Looking For
6–8 years of experience in operations, supply chain, retail/e-commerce, or event operations.
Strong command over daily operations, vendor management, and fulfilment workflows.
Excellent organisational, multitasking, and problem-solving skills.
Ability to work independently, manage multiple priorities, and maintain clarity in fast-paced environments.
Strong communication skills and team-management capability.
Experience with perishable goods or lifestyle/fresh-product operations is a strong plus.
Proficiency in Excel/Google Sheets and operational tracking tools.
Job Types: Full-time, Permanent
Pay: ₹750,000.00 - ₹850,000.00 per year
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Business and Operations In charge position is now open for candidates interested in the Event Management Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.