Business Chan
Full job description
Location: Leeds and London
Background
Payments Directorate is at the heart of the country’s financial system. It operates the Real-Time Gross Settlement (RTGS) service and CHAPS, the wholesale payment service, settling over £775 billion each day across this critical national infrastructure. It is currently undergone an exciting and transformational renewal, enhancing not just resilience but also promoting competition and innovation. It is leading policy work to understand the future demand for payments and international efforts to enhance cross-border payments and services across the financial sector. Because of the variety and immediacy of the work we do, Payments Directorate is one of the most outward-facing and fast-moving areas of the Bank. Our Directorate Vision is “We harness central bank money to make sterling payments work for everyone and shape the payments infrastructure of tomorrow”.
Payments Delivery Division leads on driving state of the art improvements to the Bank’s payments infrastructure and ensuring that the Bank stays at the forefront of innovation in payments. We are responsible for developing the design of innovative functionality for the renewed RTGS service. The team is tasked with developing the future product roadmap for RTGS. We are currently focusing on assessing three key priority features – synchronisation, extended RTGS settlement hours and resilient channels to access RTGS – as well as a number of small projects, such as CHARTI. Your role will involve a mix of work setting up and delivering the products across a broad range of topics the team engages with in a fast paced and varied environment.
Job Description
This pivotal role, working closely with the Head of PDD and the PDD SLT, will ensure a smooth and robust delivery process for Future Roadmap and Medium / Large Projects. Operating at a senior level, you will possess deep transformation and delivery experience, combined with knowledge and gravitas to engage and influence senior internal and external stakeholders.
The role will involve supporting and line managing a programme management office team to deliver specific, strategic programme outcomes. You will be responsible for developing the team through sharing information effectively, coaching and communicating a clear vision to ensure that the team remain focused on the shared mission, are productive, engaged and motivated to deliver. This is an exciting opportunity to be part of a high-profile transformation that will be at the heart of the future of payments.
The Delivery Manager will be experienced in working in a complex environment, with diverse groups of stakeholders, building buy-in to the delivery of programme outcomes, ensuring business readiness for change and supporting the Head of PDD with the end-to-end leadership of that change. You will:
Work with the Head of PDD and the PDD SLT on roadmap development and delivery.
Provide day to day plan/RAID/financial management support to the Head of PDD.
Working with the Comms Lead on communications for the Programme, Bank-wide and to external stakeholders.
Support delivery of the agreed outcomes defined within the business case, within time, quality and cost constraints.
Provide robust delivery plan development and monitoring, and regular reporting.
Support accurate and efficient corporate reporting of the Programme to the agreed Governance structure.
Initiate extra activities and management interventions wherever gaps are identified or issues arise.
Ensure all performance aspects and milestones and its day-to-day operations are met.
Set appropriate goals and objectives and deploy resources to deliver them.
Take decisions in accordance with (appropriate) risk framework and problem solving, escalating decisions as appropriate.
Manage dependencies within and across different workstreams.
Provide leadership in planning and managing project management services ensuring the project portfolio is designed, planned, implemented and improved in line with both current and future business needs.
Ensure compliance with all bank processes and reporting requirements.
Ensure stakeholder interests are identified and addressed. Segment and manage multiple stakeholder groups appropriately in complex environments. Build consensus across a large and often diverse group of stakeholders.
Act as a catalyst and make things happen including “joining the dots” between different projects and areas of the Bank.
Role Requirements
Minimum Criteria
Extensive experience managing large cross-organisational projects, programmes or portfolios.
Experience of supporting business change, with examples of successfully troubleshooting and resolving delivery issues.
Excellent stakeholder management skills, with the ability to influence business decisions and command credibility at senior management level.
Strong leadership experience, including the ability to create and implement a shared vision and delivery of outcomes.
Essential Criteria
Experience of large-scale programme delivery within the financial services industry.
Understanding how RTGS and Payments operates, either from a business, policy or technical point of view.
Ability to develop talent and be an effective people leader, creating opportunities for your team to excel and develop their talents.
Ability to think strategically, using judgement and prioritising effectively.
Collegiate and political awareness, understanding and working through conflicting requirements.
Ability to take an inclusive approach to management, bringing out the best in and developing the talents of each individual given a variety of different backgrounds.
Track record of leading and supporting Diversity and Inclusion initiatives and encouraging others to do the same.
Desirable Criteria
Understanding of the Bank’s core purposes of monetary and financial stability.
Understanding of Scaled Agile Framework (SAFe) Product Management principles and practises.
Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, ****** orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.
We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.
Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.
Salary and Benefits Information
We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.
We offer a salary as follows:
Leeds circa £65,440 - £73,620 (depending on skills and experience)
London circa £72,720 - £81,810 (depending on skills and experience)
In addition, we also offer a comprehensive benefits package as detailed below:
Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
A discretionary performance award based on a current award pool.
An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
26 days’ annual leave with option to buy up to 12 additional days through flexible benefits.
Private medical insurance and income protection.
National Security Vetting Process
Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice .
The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.
The Application Process
Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.
The assessment process will comprise of two stages.
This role closes for applications on 6 October.
Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.