Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
IAM QA Team Lead is responsible for maintaining the QA program, ensuring effective execution of the program, and reporting to the Governance committee the findings, remediation status and other analysis as deemed relevant.The Lead is responsible for monitoring and assessing the coverage needed and aligning/obtaining resources to achieve the required reviews each year. The Lead oversees the execution of assessments and obtains clarity for team from Governance when needed. The Lead should understand themes arising from QA assessments and work with Governance Leads to drive action/ focus on remediation from application managers and CIO teams. The Lead should identify opportunities to improve and streamline processes where necessary
Responsibilities:
• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
• Build/strengthen relationships with stakeholders for collaboration and to ensure requirements are met
• Explore technology solutions to drive efficiency of information collection and documenting QA reviews
• Increase knowledge and document how controls are executed
• Continue to develop team to execute reviews with consistency and quality through training with SMEs and building guidance documents
• Deliver requirements of the program as outlined in the control Framework and IAM QA Playbook
• Maintain IAM QA program and update at least annually
• Create and present annual coverage plan to the Forum for approval
• Ensure execution of QA reviews to meet the overall coverage plan
• Report results including themes to the Forum monthly
• Report on the completion of the annual coverage plan
Required Qualification:
• Good understanding/Prior experience in Identity and Access Management space
• Experience in IAM controls, Privilege Access, Segregation of Duties/Toxic Access Combination, Audit issues related testing
• Prior QA experience and understanding of concepts: SDLC, Defining test strategies, creation of test scenarios/ use cases, ability to define success criteria
• Strong skills in test execution, capturing of defects, and remediation in partnership with SMEs
• Ability to articulate program status, escalation of issues etc
• Strong working knowledge of MS suite, Excel, Word, Powerpoint
• Strong oral and written communication skills
• Good understanding of Enterprise Policies and Standards
Desired Qualification:
• Programming background, automation, Sharepoint
Skills:
• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Monitoring, Surveillance, and Testing
• Problem Solving
• Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)
Pay and benefits information
Pay range
$120,000.00 - $175,700.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
💡 Quick Summary
Seeking a career-building opportunity? The Business Control Manager | IAM QA Lead position is now open for candidates interested in the Bank Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
