Job Description
Responsibilities:
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients using telephonic and/or video conversations
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Prompt resolution of client complaints
Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
Daily 10-12 meaningful telephone/video calls with client
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients using telephonic and/or video conversations
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Prompt resolution of client complaints
Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
Daily 10-12 meaningful telephone/video calls with client
💡 Quick Summary
Seeking a career-building opportunity? The Business Delivery|Customer Care position is now open for candidates interested in the Fresher Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
