Job Description
Job description Responsibilities - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other products wherever possible. - Ensure you follow the customer service script provided by the company for uniformity. - Also, be well-read on company policies and the website for FAQs or policy related answers. - Maintain good customer relations. - Meet personal targets and work towards meeting team targets. - Maintain records of the conversations with the customer and analyze the data. - Write and submit timely reports on performance, targets, and customer queries. Requirements: - Prior experience with Real-estate company work or customer service and call centers in relevant job roles. - Must know the basic work of Excel. Word, PPT. - Good knowledge of CRM practices and systems. - Customer-oriented attitude with professionalism. - Strong multitasking, time management, and target achieving skills. Excellent communication and listening skills with good command over the English language. Job Types: Regular / Permanent, Fresher Salary: ₹12,000.00 - ₹20,000.00 per month Benefits: - Leave encashment - Paid sick time - Paid time off Day range: - Need to work on Sunday. Shift: - Day shift - Fixed shift Supplemental pay types: - Performance bonus - Yearly bonus Job Types: Full-time, Regular / Permanent, Fresher Salary: ₹12,000.00 - ₹20,000.00 per month Benefits: - Paid sick time Schedule: - Day shift Supplemental pay types: - Overtime pay Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required) Education: - Bachelor's (preferred) Experience: - Technical support: 1 year (preferred) - tele sales: 1 year (preferred) - total work: 1 year (preferred) Language: - Hindi (preferred) - English (preferred) Speak with the employer ++1 7+84+74344
💡 Quick Summary
Seeking a career-building opportunity? The Business Developement Executive position is now open for candidates interested in the MIS Executive sector. This role in ahemdabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
