Job Description
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Join Team Amex and let's lead the way together.
Roles & Responsibilities:
• Individual will be required to acquire new merchants for Amex card acceptance in specified territory in Delhi/NCR
• Ensure servicing and warm acceptance American Express merchants
• To Achieve Objective of Coverage, Quality of Signing for The Territory
• Ensuring Merchant Set Up, Welcome Call and Manage First 100 Days to Ensure Activation
• Ensure Amex cards are being accepted in assigned market and work towards it
• Follow Up on merchant / Employee Generated Leads
• Build Relationships for Success - Consultative Solution Selling to Ensure Long Term Relationship Building
• Owns the end-to-end Resolution of Reported Surcharge & Suppression Cases
• Effective And Efficient Delivery of Campaigns
• Proactive Identification of Incremental Opportunities to Leverage All Client Contacts Based on Needs, While Potentially Leveraging Cross Selling Opportunities,
• Provides First Point of Escalations from Other Contact Channels
• Reinforce And Demonstrate the Value Story to Retain Merchant and Promote Card Acceptance
• Develop In-Depth Understanding of The Customers and Marketplace
Qualifications: -
Postgraduate With At Least 1 years of Experience In Sales Organization
• Excellent Communication Skills
• Customer, Industry, Market and Amex Product/Operations and MIS System Knowledge
• Strong Consultative Selling Skills Including Excellent Relationship Building, Time Management Skills
• Effective Conflict Resolution and Negotiation Skills
• Ability To Use Quantitative Data Analysis to Sell Value
• Strong Team Player with Functional Skills/Capabilities
• Knowledge of MS Excel skills would an added advantage
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Join Team Amex and let's lead the way together.
Roles & Responsibilities:
• Individual will be required to acquire new merchants for Amex card acceptance in specified territory in Delhi/NCR
• Ensure servicing and warm acceptance American Express merchants
• To Achieve Objective of Coverage, Quality of Signing for The Territory
• Ensuring Merchant Set Up, Welcome Call and Manage First 100 Days to Ensure Activation
• Ensure Amex cards are being accepted in assigned market and work towards it
• Follow Up on merchant / Employee Generated Leads
• Build Relationships for Success - Consultative Solution Selling to Ensure Long Term Relationship Building
• Owns the end-to-end Resolution of Reported Surcharge & Suppression Cases
• Effective And Efficient Delivery of Campaigns
• Proactive Identification of Incremental Opportunities to Leverage All Client Contacts Based on Needs, While Potentially Leveraging Cross Selling Opportunities,
• Provides First Point of Escalations from Other Contact Channels
• Reinforce And Demonstrate the Value Story to Retain Merchant and Promote Card Acceptance
• Develop In-Depth Understanding of The Customers and Marketplace
Qualifications: -
Postgraduate With At Least 1 years of Experience In Sales Organization
• Excellent Communication Skills
• Customer, Industry, Market and Amex Product/Operations and MIS System Knowledge
• Strong Consultative Selling Skills Including Excellent Relationship Building, Time Management Skills
• Effective Conflict Resolution and Negotiation Skills
• Ability To Use Quantitative Data Analysis to Sell Value
• Strong Team Player with Functional Skills/Capabilities
• Knowledge of MS Excel skills would an added advantage
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
💡 Quick Summary
Seeking a career-building opportunity? The Business Development Executive INDIA only position is now open for candidates interested in the MIS Executive sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
