Business Development Executive
At Centpays client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with excel sheets, spreadsheets, and other productivity software.
Apply today and help us build meaningful, long-lasting relationships that move our business forward.
What you'll do
Build and strengthen client relationships to achieve long-term partnerships.
Maintain accurate client records, keeping track of any contract updates and renewals.
Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
Handle inquiries and requests from customers and address their needs.
Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
Meet regularly with other team members to discuss progress and find new ways to improve business.
Generate progress reports for clients and senior leaders within the organisation.
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Requirements
Hands of knowledge in Excel sheet.
Internship or professional experience in a sales or customer service role.
Ability to multitask and juggle several responsibilities simultaneously
Strong written and verbal communication skills
Excellent organisational skills and attention to detail
About Company
Centpays, a payment service provider, built by a vanguard of ardent and proficient people always seeking to build, learn and thrive and only settling for top notch outcome. With a proper implementation of our technological advancement, we strive to make our customers perform as the best in the class in the business industry. It is not just built for today but for tomorrow as well