Job Description
Roles and Responsibilities
• Responsible to manage & convert leads for versatile upGrad programs which are in
collaboration with renowned Universities/ Institutes such as IIITB, NIMMS, IMT
Ghaziabad, Deakin Business School, IITM Liverpool Business Scholl, MICA.
• Providing in – depth information to prospective learners, this includes counselling
through phone, email, chat and social media.
• Identifying references through the existing customer base to increase the sales
pipeline.
Details pertaining to lead discussions & conversion should be updated real time on CRM (Salesforce) software.
• Responsible for Adherence of the inside sales process, tools and data management.
• Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
• Handle Objections and Price Negotiations in order to generate Sales Revenue.
• Maintain Effective communication till the time learner is onboarded.
Skills Required
• Excellent written and spoken communication skills (English proficiency).
• Strong sales bent of mind, in order to understand and effectively communicate what
upGrad is offering to its prospective students and close applications.
• Approachable and vibrant personality.
• Ability to approach any situation with patience and very strong empathy.
• Passion to deliver the highest levels of customer service at all times.
• Must be a player with the ability to work independently, prioritize tasks, and
meet targets/deadlines.
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable
• Responsible to manage & convert leads for versatile upGrad programs which are in
collaboration with renowned Universities/ Institutes such as IIITB, NIMMS, IMT
Ghaziabad, Deakin Business School, IITM Liverpool Business Scholl, MICA.
• Providing in – depth information to prospective learners, this includes counselling
through phone, email, chat and social media.
• Identifying references through the existing customer base to increase the sales
pipeline.
Details pertaining to lead discussions & conversion should be updated real time on CRM (Salesforce) software.
• Responsible for Adherence of the inside sales process, tools and data management.
• Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
• Handle Objections and Price Negotiations in order to generate Sales Revenue.
• Maintain Effective communication till the time learner is onboarded.
Skills Required
• Excellent written and spoken communication skills (English proficiency).
• Strong sales bent of mind, in order to understand and effectively communicate what
upGrad is offering to its prospective students and close applications.
• Approachable and vibrant personality.
• Ability to approach any situation with patience and very strong empathy.
• Passion to deliver the highest levels of customer service at all times.
• Must be a player with the ability to work independently, prioritize tasks, and
meet targets/deadlines.
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable
💡 Quick Summary
Seeking a career-building opportunity? The Business Development Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
