Job Description
Full job description
About the Business
Customer Service Lending (CSL) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers.
You will be an integral part of the Workplace & Employee Banking Program.
This business delivers specialist financial solutions to people, businesses, and communities nationally.
Your main responsibilities will be to:
Play an integral part in identifying, nurturing, and developing our business.
Driving an operational culture of continuous improvement.
From a retail perspective, the team also plays a key role in generating visibility for the ‘Commonwealth Bank’ brand in the marketplace.
Meet with prospective and existing clients to build deep relationships and pitch Commbanks benefits to offer to their employees.
Strategically co-ordinate and execute how we best launch the workplace banking benefits to the partnered organization
Maintain ongoing and trustworthy relationships with all clients within the portfolio
Maintain ongoing, trustworthy and beneficial relationships with key internal stakeholders.
The Business Development Manager will be expected to deliver on the following key areas:
Critical Stakeholder Management by developing and maintaining relationships with Lenders and their Managers within Institutional Banking, Corporate Banking, Private, Premier, Mobile, Business Banking and Branch customer segments. Consistently displaying behaviours that encourage transparent and productive working relationships and a high-performance culture.
Business Strategy by identifying and implementing areas of growth and improvement within your portfolio. Contribute to the annual strategic planning process for your state and review business performance and identify value creation opportunities for not only your portfolio but your team.
Risk Management by assessing and identifying potential risks that may hinder the reputation, safety, security, and financial prosperity of the Commonwealth Bank. Adhere to compliance and risk standards of the Home Loan Referral Source and Wellbeing Programs.
Your key relationships will comprise of:
Institutional Banking and their companies
Your immediate peers throughout Australia.
Customer Service Network & Mobile Premier Banking Leadership Team.
Other internal departments including Corporate Bank, Business Banking and Private.
We’re interested in hearing from people who have:
Proven ability to source, establish and manage relationships with external business partners to generate high volumes of business outcomes.
Demonstrated capability and experience in business development manager roles.
Expertise in establishing and maintaining relationships with strategic business partners and developing mutually beneficial relationships.
Strong lending background
Proven ability in creating and designing new content for stakeholders and customers.
Technology Skills for navigating and applying Bank systems.
Relevant financial services experience or a business-related degree (economics, marketing, finance, business).
Your Development
We are passionate about our people’s development. We continually strive to improve our extensive training and development solutions to develop and retain engaged, passionate and valued people. Through a diverse range of education, experience and exposure opportunities the Group supports employees to develop in their roles and build a solid foundation for their future career with us. If you live the values and demonstrate the people capabilities we can offer great opportunities.
CBA supports hybrid/ flexible working
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 +8+ 6+6.
Advertising End Date: 04/07/2026
You must create an Indeed account before continuing to the company website to apply
About the Business
Customer Service Lending (CSL) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers.
You will be an integral part of the Workplace & Employee Banking Program.
This business delivers specialist financial solutions to people, businesses, and communities nationally.
Your main responsibilities will be to:
Play an integral part in identifying, nurturing, and developing our business.
Driving an operational culture of continuous improvement.
From a retail perspective, the team also plays a key role in generating visibility for the ‘Commonwealth Bank’ brand in the marketplace.
Meet with prospective and existing clients to build deep relationships and pitch Commbanks benefits to offer to their employees.
Strategically co-ordinate and execute how we best launch the workplace banking benefits to the partnered organization
Maintain ongoing and trustworthy relationships with all clients within the portfolio
Maintain ongoing, trustworthy and beneficial relationships with key internal stakeholders.
The Business Development Manager will be expected to deliver on the following key areas:
Critical Stakeholder Management by developing and maintaining relationships with Lenders and their Managers within Institutional Banking, Corporate Banking, Private, Premier, Mobile, Business Banking and Branch customer segments. Consistently displaying behaviours that encourage transparent and productive working relationships and a high-performance culture.
Business Strategy by identifying and implementing areas of growth and improvement within your portfolio. Contribute to the annual strategic planning process for your state and review business performance and identify value creation opportunities for not only your portfolio but your team.
Risk Management by assessing and identifying potential risks that may hinder the reputation, safety, security, and financial prosperity of the Commonwealth Bank. Adhere to compliance and risk standards of the Home Loan Referral Source and Wellbeing Programs.
Your key relationships will comprise of:
Institutional Banking and their companies
Your immediate peers throughout Australia.
Customer Service Network & Mobile Premier Banking Leadership Team.
Other internal departments including Corporate Bank, Business Banking and Private.
We’re interested in hearing from people who have:
Proven ability to source, establish and manage relationships with external business partners to generate high volumes of business outcomes.
Demonstrated capability and experience in business development manager roles.
Expertise in establishing and maintaining relationships with strategic business partners and developing mutually beneficial relationships.
Strong lending background
Proven ability in creating and designing new content for stakeholders and customers.
Technology Skills for navigating and applying Bank systems.
Relevant financial services experience or a business-related degree (economics, marketing, finance, business).
Your Development
We are passionate about our people’s development. We continually strive to improve our extensive training and development solutions to develop and retain engaged, passionate and valued people. Through a diverse range of education, experience and exposure opportunities the Group supports employees to develop in their roles and build a solid foundation for their future career with us. If you live the values and demonstrate the people capabilities we can offer great opportunities.
CBA supports hybrid/ flexible working
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 +8+ 6+6.
Advertising End Date: 04/07/2026
You must create an Indeed account before continuing to the company website to apply
💡 Quick Summary
Seeking a career-building opportunity? The Business Development Manager position is now open for candidates interested in the Bank Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.