Business Development Manager

PURPOSE OF ROLE:

· Winning new business and developing approaches to help grow the business to achieve the desired targets.

OBJECTIVES OF ROLE:
• Develop new business development plans in-line with KPI’s to ensure they can be met and bettered.
• To develop and grow the defined target customer base in the defined territory and defined products;
• Meet and manage sales targets set by the business as part of the Business Development Management role and approved by the business;
• Implement creative sales strategies to grow the business in line with sales targets;
• Develop and follow through new sales opportunities to grow existing client revenue where applicable;
• Develop new initiatives and pursue new opportunities for the defined B2BE products and services and provide feedback to the local General Manager and Marketing Team where new products and solutions would be applicable;
• To provide seamless customer support functions to existing customers where required and develop the relationship to further up-sell products and solutions in-line with the defined product set.

RESPONSIBILITIES:
• To meet the agreed level of contact (telephone and email) for new prospect acquisition as maybe necessary to maintain/increase levels of business activity;
• Listening to prospect and opportunity requirements to identify new sales opportunities and effectively present key features and benefits of the defined product(s) to secure new business;
• To constantly seek out new revenue generating opportunities within the defined region to ensure that individual and company targets are met;
• Sales strategy development, implementation and management thereof to ensure that targets are being met and exceeded and also enables Service Delivery teams meet expectations in both pre-sales areas and the delivery of won business;
• Responding to incoming email and phone enquiries to develop a rapport with your opportunities to better encourage them to buy from you and the business;
• Negotiating the terms of an agreement and closing sales;
• Gathering market and customer information to better enable targeted sales approaches;
• Representing the organisation at trade exhibitions, events and demonstrations where applicable;
• Negotiating on price, costs, delivery and specifications with buyers and managers to ensure the solution can be delivered within budget and margin expectations;
• Challenging any objections with a view to getting the customer to buy;
• Provide feedback to management and marketing teams in relation to any product development initiatives and opportunities;
• Provide management with sales reporting on a monthly basis, or as and when required, to ensure any opportunities or work load can be reported and factored for appropriately;
• Ensuring all activity is maintained and updated within the B2BE Customer Relationship Management (CRM) and Sales Force Management (SFM) systems.

REQUIREMENTS:
• Strong selling background in an IT or related field;
• Have excellent client facing and negotiation skills and be highly motivated with good networking skills;
• Ability to strategically develop sales plans to meet individual and company growth expectations;
• Planning and Business Development management skills;
• Project management skills to assist the Service Delivery team in delivering won business;
• Excellent interpersonal and communication skills with an ability to be able to approach prospects on their own terms;
• Problem solving and resolution capabilities to creatively develop solutions and proposals;
• Understanding of business processes as it relates to the supply chain;

· Good computer skills and understanding of the IT industry particularly the internet sector