Job Description
Responsibilities
• Prospect and pitch potential customers using various direct methods, networking, and research.
• Continually meeting or exceeding monthly, quarterly and annual revenue and new customer acquisition targets across product portfolio.
• Monitoring account-level sales performance and prospecting opportunities for upselling.
• Plans, schedules and carries out regular client meetings.
• Building and maintaining good working relationships with the customers.
• Ensure smooth customer onboarding and account management.
• Ensure billing cycle management (coordination with operations), timely payment from the accounts handled and take ownership for any reconciliation issues (if any).
• Responsible to liaise with external and internal stakeholders to address and resolve customer queries/grievances.
• Optimise existing processes within the company and actively enhance all Customer Success initiatives.
Requirements
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment.
• Excellent customer relationship management skills.
• Ability to multi-task, prioritise, and manage time effectively.
• Must have 1-2 years B2B sales experience preferably from Ad Sales, Media Sales, SaaS/CRM/ERP sales background.
• A graduate degree/Post.
• Graduate or equivalent is mandatory
• Prospect and pitch potential customers using various direct methods, networking, and research.
• Continually meeting or exceeding monthly, quarterly and annual revenue and new customer acquisition targets across product portfolio.
• Monitoring account-level sales performance and prospecting opportunities for upselling.
• Plans, schedules and carries out regular client meetings.
• Building and maintaining good working relationships with the customers.
• Ensure smooth customer onboarding and account management.
• Ensure billing cycle management (coordination with operations), timely payment from the accounts handled and take ownership for any reconciliation issues (if any).
• Responsible to liaise with external and internal stakeholders to address and resolve customer queries/grievances.
• Optimise existing processes within the company and actively enhance all Customer Success initiatives.
Requirements
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment.
• Excellent customer relationship management skills.
• Ability to multi-task, prioritise, and manage time effectively.
• Must have 1-2 years B2B sales experience preferably from Ad Sales, Media Sales, SaaS/CRM/ERP sales background.
• A graduate degree/Post.
• Graduate or equivalent is mandatory
💡 Quick Summary
Seeking a career-building opportunity? The Business Development Manager position is now open for candidates interested in the MIS Executive sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
