Job Description
Full job description
Mo te tunga | About the role
Veterans' Affairs is exceptionally proud to represent and serve those who have fought in our country's best interests and who make sacrifices - even today - to ensure New Zealand remains a free and safe country. Veterans' Affairs acknowledges Te Tiriti o Waitangi and is committed to the principles of partnership, participation and protection.
The main focus of the Business Improvement Analyst is to support several project teams in the delivery of new business process and improvement initiatives.
The main responsibilities of this role include:
Reviewing current practices and processes within Veterans Affairs NZ.
Engaging with key stakeholders: gathering information and input from relevant managers, staff, and other stakeholders including veterans' representatives.
Facilitating workshops to involve and understand stakeholder's perspectives.
Analysing data and making recommendations.
Supporting project teams with policy analysis and updates.
This is a fixed term position ending 30 June 2026. The role is based in the Reserve Bank Building, Wellington CBD. Once you have undergone training and are up to speed, there is the option of working from home up to two days a week.
Nga pukenga me nga wheako | Skills and Experience
This newly created position will allow you to utilise your extensive business analyst and process improvement experience, ideally within the public sector. You will be resilient and have an ability to influence and persuade stakeholders in a professional manner.
You will need the following experience to be successful in this role:
Considerable experience researching, investigating, gathering and analysing multiple sources of complex data.
Proven experience utilising business data to influence decision making and make recommendations for future improvements.
A talent of spotting opportunities to improve the quality and efficiency of processes, procedures and services.
Significant stakeholder engagement and consultation experience.
Clear and concise communication style especially with written documentation and reporting.
If you have a curious mind-set and a drive to find smarter, faster ways of doing things, then we encourage you to consider this meaningful role with Veterans' Affairs NZ.
Nou te rourou | What's in it for you
Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning - safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.
NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all - irrespective of gender, ethnicity, ability, age, or family dynamics - NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.
Me pehea te tuku tono | How to Apply
Applications close on Wednesday 23 July 2026.
Use the links on this page where you'll be directed to the Defence Careers website.
Please Note:
All applications must be made online, via the Defence Careers website. Each listing contains the Position Description and a Contact Us option for any queries or technical issues.
Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.
Mo te tunga | About the role
Veterans' Affairs is exceptionally proud to represent and serve those who have fought in our country's best interests and who make sacrifices - even today - to ensure New Zealand remains a free and safe country. Veterans' Affairs acknowledges Te Tiriti o Waitangi and is committed to the principles of partnership, participation and protection.
The main focus of the Business Improvement Analyst is to support several project teams in the delivery of new business process and improvement initiatives.
The main responsibilities of this role include:
Reviewing current practices and processes within Veterans Affairs NZ.
Engaging with key stakeholders: gathering information and input from relevant managers, staff, and other stakeholders including veterans' representatives.
Facilitating workshops to involve and understand stakeholder's perspectives.
Analysing data and making recommendations.
Supporting project teams with policy analysis and updates.
This is a fixed term position ending 30 June 2026. The role is based in the Reserve Bank Building, Wellington CBD. Once you have undergone training and are up to speed, there is the option of working from home up to two days a week.
Nga pukenga me nga wheako | Skills and Experience
This newly created position will allow you to utilise your extensive business analyst and process improvement experience, ideally within the public sector. You will be resilient and have an ability to influence and persuade stakeholders in a professional manner.
You will need the following experience to be successful in this role:
Considerable experience researching, investigating, gathering and analysing multiple sources of complex data.
Proven experience utilising business data to influence decision making and make recommendations for future improvements.
A talent of spotting opportunities to improve the quality and efficiency of processes, procedures and services.
Significant stakeholder engagement and consultation experience.
Clear and concise communication style especially with written documentation and reporting.
If you have a curious mind-set and a drive to find smarter, faster ways of doing things, then we encourage you to consider this meaningful role with Veterans' Affairs NZ.
Nou te rourou | What's in it for you
Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning - safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.
NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all - irrespective of gender, ethnicity, ability, age, or family dynamics - NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.
Me pehea te tuku tono | How to Apply
Applications close on Wednesday 23 July 2026.
Use the links on this page where you'll be directed to the Defence Careers website.
Please Note:
All applications must be made online, via the Defence Careers website. Each listing contains the Position Description and a Contact Us option for any queries or technical issues.
Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.
💡 Quick Summary
Seeking a career-building opportunity? The Business Improvement Analyst position is now open for candidates interested in the Bank Jobs sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
