Job Description
Business : GPB COO
Open positions : 1
Role Title : Business Manager Support Performance and Operations
Global Career Band : 6
Location : (Country / City) : Bangalore
Recruiter Name : Nisha Sharma
Why join us? (Overview of Dept. / Function)
COO Business Management Support Team assists in operationalization of GPB&W vision and strategy. In that context the Team is responsible for GPB&W’s overall performance and Operations delivery with an increased focus on Revenue, Cost, resources and Third party management.
The Opportunity : (Brief Overview of the Role)
The purpose of the Business Manager Support - Performance and Operations role is to provide expert support and assistance in providing business performance, operational efficiency and value added advice and services.
The role will be quite dynamic and will require the candidate to be able to handle multiple, evolving tasks as required.
The role holder will be expected to drive projects through to completion, working through complex issues with minimal supervision.
What you’ll do : (List out Key Responsibilities)
• Support on providing preliminary analysis, track key performance metrics.
• Support cost management unit (CMU) reviews by having an effective outlook on business revenue and managing specific cost management reviews
• Support on Workforce Planning processes, and continuously drive and enhance the process
• Support FTE reporting by establishing a seamless weekly FTE review process
• Assist in the production of the Annual Operating Plan (AOP); collaborate with all stakeholders to ensure the process is seamless and it reflects the dynamics of the business
• Maintain a repository of historic performance and future strategies of the business to wider audiences adding commercial context to performance
• Support on Cost optimisation projects and CTA programmes cost reporting & saves tracking
• Support operational processes of all third party engagements ( Consulting, Contactor etc.)
• Support on coordinating and reviewing all Servco queries
• Maintain controls in all reporting process
• Support & drive increasing operational efficiency and resilience of GPB across COO and central functions, by identifying opportunities of process reengineering
• Adhere to all relevant Audit and Compliance requirements
• Ensure all processed MI's / region specific tasks and reports are accurate and shared as per agreed timelines.
• Ensure timely escalation of all delays / challenges and proactively look for resolution to minimise any negative impact
• Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service
• Work collaboratively & professionally with all business and functional Stake holders, internal & external product providers & manufacturers
• Demonstrate team player attributes- collaborate & help colleagues within team and outside team wherever required, provide timely feedback on new and better ways of doing things, sharing ideas and best practices with the team
Requirements
What you will need to succeed in the role : (Minimum Qualification and Skills Required)
• 7+ years’ experience in cost management, financial analysis, management reporting and quantitative analysis in a strategy consulting firm or leading global / regional financial institution.
• Sharp business and commercial acumen, management of financials.
• Strong communication skills (written and oral) as well as energetic, positive attitude and a team player.
• Advanced excel and PowerPoint skills are a must. Knowledge of VBA a major benefit
• Effective strategic thinking and problem solving ability (critical analytical thinking)
• Ability to identify, manage and mitigate risk effectively
• Ability to work with info from various systems and make sense of data / express clearly with assumptions used
• Results-oriented; ability to deliver within deadlines by working independently and able to work in a small team with a flat structure
Excellent organisational and planning skills
What additional skills will be good to have? (List out good to have skills and certifications)
• The role holder will communicate regularly with global and Regional teams.
• GPB&W BM Team needs to ensure processes implemented are robust, transparent and fit for purpose will be crucial in enabling the success of the team
• Continual development is required by the role holders in understanding of a complex global business and changing regulatory environment
• Continual need to improve in-depth understanding of operational process / procedures and systems needed to support GPB&W’s complex product and service offering.
Link to Candidate User Guide :
Go to the below link and type IND GSC : IJP Applicant User Guide in search bar.
You’ll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.
We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.
We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc.
We consider all applications based on merit and suitability to the role.
Issued by HSBC Electronic Data Processing (India) Private LTD
Open positions : 1
Role Title : Business Manager Support Performance and Operations
Global Career Band : 6
Location : (Country / City) : Bangalore
Recruiter Name : Nisha Sharma
Why join us? (Overview of Dept. / Function)
COO Business Management Support Team assists in operationalization of GPB&W vision and strategy. In that context the Team is responsible for GPB&W’s overall performance and Operations delivery with an increased focus on Revenue, Cost, resources and Third party management.
The Opportunity : (Brief Overview of the Role)
The purpose of the Business Manager Support - Performance and Operations role is to provide expert support and assistance in providing business performance, operational efficiency and value added advice and services.
The role will be quite dynamic and will require the candidate to be able to handle multiple, evolving tasks as required.
The role holder will be expected to drive projects through to completion, working through complex issues with minimal supervision.
What you’ll do : (List out Key Responsibilities)
• Support on providing preliminary analysis, track key performance metrics.
• Support cost management unit (CMU) reviews by having an effective outlook on business revenue and managing specific cost management reviews
• Support on Workforce Planning processes, and continuously drive and enhance the process
• Support FTE reporting by establishing a seamless weekly FTE review process
• Assist in the production of the Annual Operating Plan (AOP); collaborate with all stakeholders to ensure the process is seamless and it reflects the dynamics of the business
• Maintain a repository of historic performance and future strategies of the business to wider audiences adding commercial context to performance
• Support on Cost optimisation projects and CTA programmes cost reporting & saves tracking
• Support operational processes of all third party engagements ( Consulting, Contactor etc.)
• Support on coordinating and reviewing all Servco queries
• Maintain controls in all reporting process
• Support & drive increasing operational efficiency and resilience of GPB across COO and central functions, by identifying opportunities of process reengineering
• Adhere to all relevant Audit and Compliance requirements
• Ensure all processed MI's / region specific tasks and reports are accurate and shared as per agreed timelines.
• Ensure timely escalation of all delays / challenges and proactively look for resolution to minimise any negative impact
• Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service
• Work collaboratively & professionally with all business and functional Stake holders, internal & external product providers & manufacturers
• Demonstrate team player attributes- collaborate & help colleagues within team and outside team wherever required, provide timely feedback on new and better ways of doing things, sharing ideas and best practices with the team
Requirements
What you will need to succeed in the role : (Minimum Qualification and Skills Required)
• 7+ years’ experience in cost management, financial analysis, management reporting and quantitative analysis in a strategy consulting firm or leading global / regional financial institution.
• Sharp business and commercial acumen, management of financials.
• Strong communication skills (written and oral) as well as energetic, positive attitude and a team player.
• Advanced excel and PowerPoint skills are a must. Knowledge of VBA a major benefit
• Effective strategic thinking and problem solving ability (critical analytical thinking)
• Ability to identify, manage and mitigate risk effectively
• Ability to work with info from various systems and make sense of data / express clearly with assumptions used
• Results-oriented; ability to deliver within deadlines by working independently and able to work in a small team with a flat structure
Excellent organisational and planning skills
What additional skills will be good to have? (List out good to have skills and certifications)
• The role holder will communicate regularly with global and Regional teams.
• GPB&W BM Team needs to ensure processes implemented are robust, transparent and fit for purpose will be crucial in enabling the success of the team
• Continual development is required by the role holders in understanding of a complex global business and changing regulatory environment
• Continual need to improve in-depth understanding of operational process / procedures and systems needed to support GPB&W’s complex product and service offering.
Link to Candidate User Guide :
Go to the below link and type IND GSC : IJP Applicant User Guide in search bar.
You’ll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.
We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.
We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc.
We consider all applications based on merit and suitability to the role.
Issued by HSBC Electronic Data Processing (India) Private LTD
💡 Quick Summary
Seeking a career-building opportunity? The Business Manager Support | Performance and Operations GSC|s HSBC position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
