Job Description
Benefits
Pulled from the full job description
Work from home
Full job description
Business Operations Coordinator (Part-Time)
Mint & Matter Cleaning Inc.
Calgary, AB
15 hours per week | Remote | Growth-Focused Role
Mint & Matter is a premium residential and commercial cleaning company built on structure, high standards, and exceptional client experience.
We are building more than a service company. We are building systems, processes, and a long-term brand with intention. As we grow, we are seeking a highly organised and detail-oriented Business Operations Coordinator to help strengthen the foundation of the business across operations, organization, and growth support. The ideal candidate will possess strong office experience, excellent computer skills, and a proactive approach to problem-solving.
This is a cross-functional role that supports both internal operations and external business development efforts.
What You’ll Be Responsible For
Operational Structure & Execution
Develop, document, and refine Standard Operating Procedures (SOPs)
Build workflows, checklists, and internal process documentation
Organize and maintain digital systems and file structure
Manage and coordinate office operations to ensure efficiency and effectiveness
Track operational priorities and ensure follow-through
Monitor service quality workflows and flag gaps
Prepare clear weekly status and progress updates
Assist in process improvements by analysing current procedures and recommending enhancements
Client & Booking Oversight
Support pre- and post-service communication processes
Track customer feedback and coordinate resolution of service issues
Maintain operational tracking dashboards
Commercial Growth & Business Support
Research and build structured lists of qualified commercial prospects
Maintain prospect tracking spreadsheets/CRM records
Draft and send structured outreach campaigns
Track outreach performance and response rates
Prepare briefing documents and pitch materials
Research relevant Calgary business and networking events
Attend approved networking or industry events with leadership as needed (within agreed hours)
What Success Looks Like
Processes become clearer and more structured over time
Operational tasks are tracked and completed consistently
Commercial outreach is organized and measurable
Leadership gains leverage to focus on growth and strategy
Who You Are
Highly organized and systems-oriented
Strong written communicator
Proactive and self-directed
Proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, Notion, and Mailchimp
Experience using data management systems and office software tools
Strong typing skills with high accuracy for data entry tasks
Comfortable balancing structure with growth-related tasks
Professional and confident in business-facing settings
Comfortable working in a small but ambitious company
Ability to multitask effectively
Competence in managing multiple priorities and meeting deadlines
Experience in operations, project management, coordination, business administration, or business development is preferred.
Hours & Compensation
15 hours per week (flexible scheduling)
Hybrid structure (some in-person meetings required)
$20/hr
Opportunity for growth as the company scales
Growth, Advancement & Performance
Mint & Matter is built with long-term vision. We are intentional about developing team members who demonstrate ownership, structure, and a strong execution mindset.
This role is designed to grow with the company. This role will evolve into a full-time permanent role as we grow.
As Mint & Matter scales, this position is expected to evolve into expanded leadership responsibility based on demonstrated performance and operational impact.
Potential growth paths may include:
Senior Business Operations Coordinator: Taking increased ownership of cross-functional workflows, internal systems, and operational execution while supporting strategic initiatives.
Operations Manager (City-Level): Leading day-to-day operational oversight within a specific city, managing team coordination, quality control, and performance tracking.
Regional Operations Manager (Provincial-Level): Overseeing operations across multiple cities within a province, ensuring standardisation, operational consistency, and regional team performance.
Business Operations Manager / General Manager: Supporting broader business strategy, cross-regional coordination, and leadership of operational managers while driving performance and growth initiatives.
Director / Vice President of Operations: Providing strategic oversight of multi-province operations, leading regional managers, standardising systems at scale, and driving operational efficiency and expansion nationally.
Compensation Growth & Incentives
Annual compensation review based on performance and business impact
Performance-based bonuses tied to operational execution and growth milestones
Increased responsibility and pay as scope expands
Exposure to strategic decision-making and business-building experience
Well-Being & Future Benefits
At Mint & Matter, we believe the strength of the business comes from the strength of the people building it.
As the company scales, we plan to introduce structured employee benefits, including:
Health and wellness benefits
Paid time-off policies aligned with role progression
Professional development support
Leadership and skill-building opportunities
Benefits will be introduced thoughtfully and responsibly as the company grows in structure and capacity.
What We Offer
Competitive hourly compensation aligned with responsibility
Clear expectations and structured feedback
Direct collaboration with founders
Opportunity to help build systems from the ground up
A professional, respectful work environment
Real growth potential in a scaling business
This is not an assistant role. It is a role for someone who wants to help build and support the operational backbone of a growing business.
If you enjoy bringing structure to ideas, supporting growth initiatives, and working closely with founders in a scaling company, we’d love to hear from you.
Please apply with your resume and a short explanation of why you’re interested in this role, and a good fit for it.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 15 per week
Benefits:
Work from home
Application question(s):
How many years of relevant work experience do you have?
Why are you a good fit for this role?
Work Location: Remote
Return to Search Result
Pulled from the full job description
Work from home
Full job description
Business Operations Coordinator (Part-Time)
Mint & Matter Cleaning Inc.
Calgary, AB
15 hours per week | Remote | Growth-Focused Role
Mint & Matter is a premium residential and commercial cleaning company built on structure, high standards, and exceptional client experience.
We are building more than a service company. We are building systems, processes, and a long-term brand with intention. As we grow, we are seeking a highly organised and detail-oriented Business Operations Coordinator to help strengthen the foundation of the business across operations, organization, and growth support. The ideal candidate will possess strong office experience, excellent computer skills, and a proactive approach to problem-solving.
This is a cross-functional role that supports both internal operations and external business development efforts.
What You’ll Be Responsible For
Operational Structure & Execution
Develop, document, and refine Standard Operating Procedures (SOPs)
Build workflows, checklists, and internal process documentation
Organize and maintain digital systems and file structure
Manage and coordinate office operations to ensure efficiency and effectiveness
Track operational priorities and ensure follow-through
Monitor service quality workflows and flag gaps
Prepare clear weekly status and progress updates
Assist in process improvements by analysing current procedures and recommending enhancements
Client & Booking Oversight
Support pre- and post-service communication processes
Track customer feedback and coordinate resolution of service issues
Maintain operational tracking dashboards
Commercial Growth & Business Support
Research and build structured lists of qualified commercial prospects
Maintain prospect tracking spreadsheets/CRM records
Draft and send structured outreach campaigns
Track outreach performance and response rates
Prepare briefing documents and pitch materials
Research relevant Calgary business and networking events
Attend approved networking or industry events with leadership as needed (within agreed hours)
What Success Looks Like
Processes become clearer and more structured over time
Operational tasks are tracked and completed consistently
Commercial outreach is organized and measurable
Leadership gains leverage to focus on growth and strategy
Who You Are
Highly organized and systems-oriented
Strong written communicator
Proactive and self-directed
Proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, Notion, and Mailchimp
Experience using data management systems and office software tools
Strong typing skills with high accuracy for data entry tasks
Comfortable balancing structure with growth-related tasks
Professional and confident in business-facing settings
Comfortable working in a small but ambitious company
Ability to multitask effectively
Competence in managing multiple priorities and meeting deadlines
Experience in operations, project management, coordination, business administration, or business development is preferred.
Hours & Compensation
15 hours per week (flexible scheduling)
Hybrid structure (some in-person meetings required)
$20/hr
Opportunity for growth as the company scales
Growth, Advancement & Performance
Mint & Matter is built with long-term vision. We are intentional about developing team members who demonstrate ownership, structure, and a strong execution mindset.
This role is designed to grow with the company. This role will evolve into a full-time permanent role as we grow.
As Mint & Matter scales, this position is expected to evolve into expanded leadership responsibility based on demonstrated performance and operational impact.
Potential growth paths may include:
Senior Business Operations Coordinator: Taking increased ownership of cross-functional workflows, internal systems, and operational execution while supporting strategic initiatives.
Operations Manager (City-Level): Leading day-to-day operational oversight within a specific city, managing team coordination, quality control, and performance tracking.
Regional Operations Manager (Provincial-Level): Overseeing operations across multiple cities within a province, ensuring standardisation, operational consistency, and regional team performance.
Business Operations Manager / General Manager: Supporting broader business strategy, cross-regional coordination, and leadership of operational managers while driving performance and growth initiatives.
Director / Vice President of Operations: Providing strategic oversight of multi-province operations, leading regional managers, standardising systems at scale, and driving operational efficiency and expansion nationally.
Compensation Growth & Incentives
Annual compensation review based on performance and business impact
Performance-based bonuses tied to operational execution and growth milestones
Increased responsibility and pay as scope expands
Exposure to strategic decision-making and business-building experience
Well-Being & Future Benefits
At Mint & Matter, we believe the strength of the business comes from the strength of the people building it.
As the company scales, we plan to introduce structured employee benefits, including:
Health and wellness benefits
Paid time-off policies aligned with role progression
Professional development support
Leadership and skill-building opportunities
Benefits will be introduced thoughtfully and responsibly as the company grows in structure and capacity.
What We Offer
Competitive hourly compensation aligned with responsibility
Clear expectations and structured feedback
Direct collaboration with founders
Opportunity to help build systems from the ground up
A professional, respectful work environment
Real growth potential in a scaling business
This is not an assistant role. It is a role for someone who wants to help build and support the operational backbone of a growing business.
If you enjoy bringing structure to ideas, supporting growth initiatives, and working closely with founders in a scaling company, we’d love to hear from you.
Please apply with your resume and a short explanation of why you’re interested in this role, and a good fit for it.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 15 per week
Benefits:
Work from home
Application question(s):
How many years of relevant work experience do you have?
Why are you a good fit for this role?
Work Location: Remote
Return to Search Result
💡 Quick Summary
Seeking a career-building opportunity? The Business Operations Coordinator position is now open for candidates interested in the Event Management Jobs sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
