Job Description
The key responsibilities for the role:
Provide administrative support to allocated Directors/Senior Associates, this may include diary management, processing of expenses, travel bookings and other ad hoc tasks.
Manage the lifecycle of tasks from allocated Directors/Senior Associates through to completion.
Production of documents/reports from Fee Earners allocated to the Regional Hub. Show initiative within the shared workflow to complete tasks in order of priority and ensure deadlines are met.
Provide excellent client care to fee earners within regional hubs, assisting with upload of tasks to Hollis Flow, providing guidance where needed.
Provide updates for fee earners on progress of tasks and deadline management where appropriate.
Produce all client documents and reports to a high standard.
Create and amend documents from mark ups.
Produce all documents using Hollis house style and ensure they are formatted correctly.
Troubleshoot problem documents.
Manage any changes to house style (rebranding, etc).
Preparation of draft emails.
Proof reading documents for quality.
Creation and ongoing maintenance of document templates as part of the template administrator team.
Collating fee earner updates for regular client update reports. Resetting the reports on the system and ensuring fee earner updates are uploaded in time for creation of the report.
Managing deadlines and ensuring all updates are collated by the client deadline.
Ensure the appropriate use of version control.
Ensure all documents are saved into the DMS.
Use dictation workflows to transcribe emails, letters, etc.
Produce reports according to the service standards.
Ad hoc tasks may be delegated by Service Co-Ordinators/PAs.
Provide support to all operational teams including CV production, Presentations, Visio, HR templates, BD, DT.
Support the wider support team with ongoing recommendations for improvements to the service offering.
Support Digital Transformation with testing Office upgrades, Template solutions.
Provide administrative support to allocated Directors/Senior Associates, this may include diary management, processing of expenses, travel bookings and other ad hoc tasks.
Manage the lifecycle of tasks from allocated Directors/Senior Associates through to completion.
Production of documents/reports from Fee Earners allocated to the Regional Hub. Show initiative within the shared workflow to complete tasks in order of priority and ensure deadlines are met.
Provide excellent client care to fee earners within regional hubs, assisting with upload of tasks to Hollis Flow, providing guidance where needed.
Provide updates for fee earners on progress of tasks and deadline management where appropriate.
Produce all client documents and reports to a high standard.
Create and amend documents from mark ups.
Produce all documents using Hollis house style and ensure they are formatted correctly.
Troubleshoot problem documents.
Manage any changes to house style (rebranding, etc).
Preparation of draft emails.
Proof reading documents for quality.
Creation and ongoing maintenance of document templates as part of the template administrator team.
Collating fee earner updates for regular client update reports. Resetting the reports on the system and ensuring fee earner updates are uploaded in time for creation of the report.
Managing deadlines and ensuring all updates are collated by the client deadline.
Ensure the appropriate use of version control.
Ensure all documents are saved into the DMS.
Use dictation workflows to transcribe emails, letters, etc.
Produce reports according to the service standards.
Ad hoc tasks may be delegated by Service Co-Ordinators/PAs.
Provide support to all operational teams including CV production, Presentations, Visio, HR templates, BD, DT.
Support the wider support team with ongoing recommendations for improvements to the service offering.
Support Digital Transformation with testing Office upgrades, Template solutions.
💡 Quick Summary
Seeking a career-building opportunity? The Business Support Specialist position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.