Job Description
Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Minimum Requirement: Good Communication Skills Good Problem-solving skills over the call High energy level More information about this Call center Agent JobPlease go through the below FAQs to get all answers related to the given Call center Agent jobWhat are the job requirements to apply for this Call center Agent job position? Ans: A candidate must have a minimum of fresher as an Call center Agent What are the salary requirements for this job? Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Call center Agent is a Full Time in Mumbai. What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Call center Agent is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Call center Agent position? Ans: There are immediate 1 job openings for Call center Agent in our Organisation
💡 Quick Summary
Seeking a career-building opportunity? The Call center Agent position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.