Job Description
Timings: Night Shift (Permanent)
Industry: BPO / ITES
Work Mode: Work from office
Functional Area: Any Other
Key Skills: chat Chat Process Chat Support Freshers HSC Fresher Graduate freshers
Job Title: Non Voice (Chat Process) - Night Shift Salary upto 15.5k in hand
We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift. As a Non Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information. Responsibilities: Respond to customer inquiries and provide assistance via chat in a timely and accurate manner Identify and escalate priority issues to the relevant team for resolution Maintain accurate and detailed records of customer interactions and transactions Identify and suggest process improvements to enhance customer satisfaction Stay up-to-date with product knowledge and process changes Ensure adherence to company policies and guidelines Requirements: Excellent written communication skills in English Strong attention to detail and accuracy Ability to multitask and handle multiple chats simultaneously Willingness to work in Night Shifts Freshers are welcome to apply Qualifications: Minimum educational qualification of a high school diploma or equivalent Basic computer knowledge and typing skills Ability to adapt and learn quickly We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position
💡 Quick Summary
Seeking a career-building opportunity? The CALL CENTER AGENTS NEEDED position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
