Job Description
Virtuosoft Technologies is a dynamic IT solutions provider, established in 2021, with a mission to revolutionize the technology landscape. Comprised of highly skilled professionals, the company delivers cutting-edge and tailored solutions to meet the diverse needs of businesses across industries. By staying current with the latest technologies and trends, Virtuosoft Technologies helps its clients achieve their business objectives. The company is built on a foundation of expertise, innovation, and customer satisfaction, fostering robust partnerships and delivering exceptional value to its customers.
Domain: Healthcare Service Coordination
Executives: 2–5 Years Experience
Immediate joiners preferred.
Location: Technopark, Trivandrum, Kerala
We are expanding our US Healthcare Call Center Operations and looking for experienced Call Center Calling Executives to support our client’s Service Coordination Department.
Role Overview
You will be responsible for managing inbound and outbound calls related to patient therapy referrals. This is a core process that directly supports a US Certified healthcare Agency.
Key Responsibilities
Inbound & Outbound Calling
Handle all incoming patient calls to the office.
Make outbound calls to patients regarding:
Confirmation of referral receipt for therapy.
Notification when a therapist is assigned.
Follow-up calls if therapists cannot reach the patient.
Collect additional details for complaints or service-related issues.
Coordination & Documentation
Document all interactions accurately in the Electronic Medical Records (EMR) system
Monitor and respond to emails relating to assigned geographical regions.
Coordinate with therapists and the CHHA team through email communication.
Required Skills
Executives: 2–5 Years Experience
Strong US English accent and excellent communication skills.
Prior experience in US healthcare, home health, or medical calling preferred.
Positive understanding of patient communication etiquette.
Ability to work in US time zones (if needed).
Experience documenting cases in EMR is a plus.
Why Join Us?
Prospect to work directly with US-based healthcare operations.
Stable, long-term project.
Growth into supervisory and client-facing roles.
Professional and structured work environment.
How to Apply
Send your resume to:
Subject: Application – Call Center Executive (US Healthcare)
Domain: Healthcare Service Coordination
Executives: 2–5 Years Experience
Immediate joiners preferred.
Location: Technopark, Trivandrum, Kerala
We are expanding our US Healthcare Call Center Operations and looking for experienced Call Center Calling Executives to support our client’s Service Coordination Department.
Role Overview
You will be responsible for managing inbound and outbound calls related to patient therapy referrals. This is a core process that directly supports a US Certified healthcare Agency.
Key Responsibilities
Inbound & Outbound Calling
Handle all incoming patient calls to the office.
Make outbound calls to patients regarding:
Confirmation of referral receipt for therapy.
Notification when a therapist is assigned.
Follow-up calls if therapists cannot reach the patient.
Collect additional details for complaints or service-related issues.
Coordination & Documentation
Document all interactions accurately in the Electronic Medical Records (EMR) system
Monitor and respond to emails relating to assigned geographical regions.
Coordinate with therapists and the CHHA team through email communication.
Required Skills
Executives: 2–5 Years Experience
Strong US English accent and excellent communication skills.
Prior experience in US healthcare, home health, or medical calling preferred.
Positive understanding of patient communication etiquette.
Ability to work in US time zones (if needed).
Experience documenting cases in EMR is a plus.
Why Join Us?
Prospect to work directly with US-based healthcare operations.
Stable, long-term project.
Growth into supervisory and client-facing roles.
Professional and structured work environment.
How to Apply
Send your resume to:
Subject: Application – Call Center Executive (US Healthcare)
💡 Quick Summary
Seeking a career-building opportunity? The Call Center / Bpo Executives Us Healthcare Process position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
