Job Description
The Elite Job
Night Shift Call Center Jobs In Delhi | Part Time Jobs In India
The Elite Job • New Delhi, Delhi • via The Elite Job
1 day ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
Apply directly on The Elite Job
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Job description
We are seeking motivated and enthusiastic individuals for Night Shift Call Center Representative positions at The Elite Job. This part-time role is ideal for those looking to balance their job with other commitments, offering flexibility and the opportunity to work from the comfort of your home. As a Night Shift Call Center Representative, you will be responsible for managing customer inquiries, p...
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VakeelSaab - Get Legal Advice Instantly & Anonymously
Call Center Customer Service Representative
VakeelSaab - Get Legal Advice Instantly & Anonymously • Faridabad, Haryana • via Jobrapido.com
1 day ago
Full–time
Apply on Jobrapido.com
Job description
Company Description
VakeelSaab is a pioneering legal-tech platform in India, connecting clients with verified legal professionals via a secure mobile app or helpline. Our mission is rooted in principles of anonymity, affordability, and accessibility, ensuring legal support is private, budget-friendly, and available 24/7. We democratize access to quality legal assistance, breaking down barriers to justice. All lawyers in our network undergo a rigorous screening process to ensure they meet the highest standards of expertise. At VakeelSaab, we aim to make legal consultations seamless, hassle-free, and trustworthy for everyone across India.
Role Description
This is a full-time, on-site role located in New Delhi for a Call Center Manager. The Call Center Manager will be responsible for overseeing daily operations of the call center, ensuring excellent customer service, managing and supporting the call center team, monitoring performance metrics, and strategizing improvements to optimize productivity. They will also handle escalations, implement best practices, and ensure compliance with company policies and standards.
Qualifications
- Strong skills in Customer Satisfaction and Contact Center Management
- Proficiency in Analytical Skills for performance tracking and insights
- Experience in Team Management with a focus on leadership and coaching
- Excellent Communication skills, both verbal and written esp English
- Ability to work in a fast-paced environment and resolve escalations effectively
- Prior experience in legal or service industry call centers is preferred
- Bachelor's degree in Business Administration, Communications, Management, or a related field
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Customer Service Representative position is now open for candidates interested in the BPO Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
