Job Description
Good verbal and written communication skills · Usability knowledge for MS Office · Knowledge of Disaster Management, GIS, and Data Analysis will be added advantage · Willing to work in rotational shifts Kannada is mandatory Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood
💡 Quick Summary
Seeking a career-building opportunity? The Call center executive position is now open for candidates interested in the BPO Jobs sector. This role in Karanataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.