Description
Outbound Calling: Initiate outbound calls to international customers with the aim of promoting products/services,addressing inquiries, and resolving issues. Communicate with customers via phone, email and chatWork with internal departments to meet customer's needs and Data entry in various platformsMarket Research: Do the survey and research and connect international client through Email and LinkedIn.Customer Engagement: Engage with customers in a professional and courteous manner, actively listening to theirneeds, and providing relevant information.Performance Metrics: Meet and exceed established performance metrics, including call quality, productivity, andcustomer satisfaction targets.
• Experience0 - 1 Years
• No. of Openings3
• EducationHigher Secondary, Any Bachelor Degree
• Rolecall center executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office