Job Description
Shift: Night Shift (8 PM to 5 AM | Monday to Friday)
Roles and Responsibilities:
Answer inbound calls from customers and Make outbound calls to customers.
Memorise scripts for products and services, and refer to customers during calls.
Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary
Communicate effectively and professionally with US customers.
Stay up-to-date with product knowledge and company information.
Skills Required:
Must Have Excellent English Communication
Strong active-listening and verbal-communication skills.
International BPO experience is preferred.
Should be able to work in night shift.
Job Types: Full-time, Fresher
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Monday to Friday
Night shift
Supplemental pay types:
Commission pay
Performance bonus
Yearly bonus
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
Fluent English (Required)
Location:
Vashi, Mumbai, Maharashtra (Preferred)
Shift availability:
Night Shift (Required)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Executive |Female position is now open for candidates interested in the Telecaller Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
