Job Description
We are looking for people with technical call center experience at the tier 2 level.
There will be night shifts.
Position is onsite in Jaipur.
• Vaccination Mandatory
• Looking for people with technical call center experience.
• Technical call center experience at tier 2 level
• Resolve queries and work with business to solve problems in 5-7mins
• Fluent written and verbal language skills in English (required)
• Minimum of 2 years of contact center/customer support experience
• Experience working in a fast-paced, constantly evolving environment and successfully setting priorities while working independently
• Maintains composure across a variety of customer and peer interactions
• Passion for customer service
• Ability to listen and accurately comprehend complex customer scenarios
• Confident and enthusiastic communication skills
• Attention to detail
• Self-motivated, innovative and works well under their own initiative
• Strong teammate and creative problem solver who is resourceful and flexible
• Enthusiastic about delivering a compassionate customer service experience
• Demonstrated excellent performance in prior roles.
About BrickRed Systems:
BrickRed Systems is a global leader in next-generation technology, consulting, and business process service company. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client centric passion for innovation and delivery excellence.
With ISO 27001 and ISO +001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation
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Typical Pay for this Type of Work
There will be night shifts.
Position is onsite in Jaipur.
• Vaccination Mandatory
• Looking for people with technical call center experience.
• Technical call center experience at tier 2 level
• Resolve queries and work with business to solve problems in 5-7mins
• Fluent written and verbal language skills in English (required)
• Minimum of 2 years of contact center/customer support experience
• Experience working in a fast-paced, constantly evolving environment and successfully setting priorities while working independently
• Maintains composure across a variety of customer and peer interactions
• Passion for customer service
• Ability to listen and accurately comprehend complex customer scenarios
• Confident and enthusiastic communication skills
• Attention to detail
• Self-motivated, innovative and works well under their own initiative
• Strong teammate and creative problem solver who is resourceful and flexible
• Enthusiastic about delivering a compassionate customer service experience
• Demonstrated excellent performance in prior roles.
About BrickRed Systems:
BrickRed Systems is a global leader in next-generation technology, consulting, and business process service company. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client centric passion for innovation and delivery excellence.
With ISO 27001 and ISO +001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation
Report this listing
Typical Pay for this Type of Work
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Executive Jaipur position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.