Job Description
We are looking for people with technical call center experience at the tier 2 level.
There will be night shifts.
Position is onsite in Jaipur.
• Vaccination Mandatory
• Looking for people with technical call center experience.
• Technical call center experience at tier 2 level
• Resolve queries and work with business to solve problems in 5-7mins
• Fluent written and verbal language skills in English (required)
• Minimum of 2 years of contact center/customer support experience
• Experience working in a fast-paced, constantly evolving environment and successfully setting priorities while working independently
• Maintains composure across a variety of customer and peer interactions
• Passion for customer service
• Ability to listen and accurately comprehend complex customer scenarios
• Confident and enthusiastic communication skills
• Attention to detail
• Self-motivated, innovative and works well under their own initiative
• Strong teammate and creative problem solver who is resourceful and flexible
• Enthusiastic about delivering a compassionate customer service experience
• Demonstrated excellent performance in prior roles.
About BrickRed Systems:
BrickRed Systems is a global leader in next-generation technology, consulting, and business process service company. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client centric passion for innovation and delivery excellence.
With ISO 27001 and ISO +001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation
Report this listing
Typical Pay for this Type of Work
There will be night shifts.
Position is onsite in Jaipur.
• Vaccination Mandatory
• Looking for people with technical call center experience.
• Technical call center experience at tier 2 level
• Resolve queries and work with business to solve problems in 5-7mins
• Fluent written and verbal language skills in English (required)
• Minimum of 2 years of contact center/customer support experience
• Experience working in a fast-paced, constantly evolving environment and successfully setting priorities while working independently
• Maintains composure across a variety of customer and peer interactions
• Passion for customer service
• Ability to listen and accurately comprehend complex customer scenarios
• Confident and enthusiastic communication skills
• Attention to detail
• Self-motivated, innovative and works well under their own initiative
• Strong teammate and creative problem solver who is resourceful and flexible
• Enthusiastic about delivering a compassionate customer service experience
• Demonstrated excellent performance in prior roles.
About BrickRed Systems:
BrickRed Systems is a global leader in next-generation technology, consulting, and business process service company. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client centric passion for innovation and delivery excellence.
With ISO 27001 and ISO +001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation
Report this listing
Typical Pay for this Type of Work
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
