Vitawerks is looking for a Call Center Executive to develop and maintain customer relationships.

In this role, your responsibilities will include (but not limited to):

• Manage existing skilled nursing and long term care facilities and grow the total number of shifts that are requested by them.

• Coordinate with facilities and healthcare professionals (HCPs) for scheduling of shifts, sending reminders and compilation of shift completion data.

• Handle all queries, shift requirements, rescheduling, cancellations, disputes and incidents with partner facilities and HCPs

• Actively engage and build relationships with existing pool of HCP’s and facilities

• Act as a single point of contact for HCPs and facilities.

• Onboard new HCP’s

• Assist the recruitment team as and when required.

ABOUT YOU:

We are a customer centric organization and expect our staff to serve clients both internal and external in the best possible way. We require professionals who meet the...
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