Answer incoming customer calls in a courteous and professional manner.
Provide exceptional customer service by actively listening to customers and addressing their needs effectively.
Identify and assess customer inquiries, concerns, and complaints and provide appropriate resolutions or escalate to the relevant department when necessary.
Enter and update customer information accurately in the company's database or CRM system.
Handle outbound calls for various purposes, such as customer follow-ups, surveys, and promotional campaigns.
Assist customers with product or service information, pricing, and availability.
Resolve customer complaints and issues promptly, aiming for a high level of customer satisfaction.

More about this Call Center Executive job

Vivek is aggressively hiring for the job profile of Call Center Executive for 10 open positions at Chennai in Mylapore locality. Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect?

Ans. You can expect a minimum salary of 20,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for this job?

Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

3. Is there any specific skill required for this job?

Ans. The candidate should have Fluent English skills and sound communication skills for this job.

4. Who can apply for this job?

Ans. Both Male and Female candidates can apply for this job.

5. Is it a work from home job?

Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Chennai at apna.

6. Are there any charges or deposits required while applying for the role or while joining?

Ans. No work-related deposit needs to be made during your employment with the company.

7. How can I apply for this job?

Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

8. What is the last date to apply?

Ans. The last date to apply for this job is 31-May-2024.

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