Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on ******** criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input Input data into the company computer platform to keep each customer record updated Note- Agent and Team Leader should know about Australian excent . Shift- Morning 6 AM to 3 PM Call Us at 8188998866 , 8188998899 Email- [Confidential Information] Venue- Naukri Hunter sahara shopping center , Ground Floor Office No 127 , Near lekhraj metro station gate no-3 , Lucknow(UP)