Job Description
Call Center Executive job vacancy in Kochi, Kerala
Job Responsibilities;
1. Handles incoming and outgoing calls
2. Respond to customer queries in polite, friendly and professional manner.
3. Take ownership of all cases until satisfactory solution is reached.
4. Adhere and follow on agreed KPI/Targets
5. Proper escalation process should be followed on all complex cases where agent may need to escalate
Job Responsibilities;
1. Handles incoming and outgoing calls
2. Respond to customer queries in polite, friendly and professional manner.
3. Take ownership of all cases until satisfactory solution is reached.
4. Adhere and follow on agreed KPI/Targets
5. Proper escalation process should be followed on all complex cases where agent may need to escalate
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Executive Thiruvananthapuram position is now open for candidates interested in the BPO Jobs sector. This role in Thiruvananthapuram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
